Ok guys. Latest update: youre going to get a chuckle out of this. The dealer wants me to bring my 38' toy hauler there so they can perform the tests on the itbm. this is a seriously busy main road! But, i told them i would do it if thats what it takes. I can swing it in there and they agreed to move cars out of the way LOL! They agreed its serious, so....... This time I explained to them that i was only getting the 7 volts. There is a "case" that has been brought to their attention i guess. I have attached the copies they gave me. Hopefully you guys can see it. if not, let me know and ill figure something out. Boss, i think with your background, u might comprehend it a little better than me. I dont completely understand it, but let me know what u think. They said they have to do what ram tells them so.....
Oh, forgot to add the part # for the 15 itbm is 82214492
the 14 is 82213474
I asked if they could be replaced with the 14 part and they said no