IPhone Issue

[ExpressRules]

All of the work phones at work have been upgraded from 5's to 8 and 10's. Never had an issue with the IPhone 5 connecting and working fully with the RAM, but the IPhone 8 is having an issue. Syncing is not problem and making and receiving calls work fine. The issue is the audio volume is very, very low to the point of making it impossible to hear the person. I have tried every setting possible on the phone with no change.

Looking online it seems quite a few IPhone 7 and 8 owners have had the same issue, but have yet to find a fix. Anyone have the same issue and have you found a fix? Some say they didn't have an issue until after updating to OS 11.2.1

 

[stimpy433]

Mine has that problem too, I also thought it was caused by that 17.xx over the air update. Mine worked great before the update but maybe it's the latest iPhone update instead???

 

[adrianp89]

No issues with two 8s in two different 8.4 cars.


Sent from my iPhone using Tapatalk

 

[ExpressRules]

No issues with two 8s in two different 8.4 cars.


Sent from my iPhone using Tapatalk

I have the 5.0 radio and had -0- problems with the IPhone 5 and never have an issue with my personal Blackberry. And it is driving me nuts because don't have any issues with connecting to uconnect. The phone volume on the 8 has no issue when not connected, but when connected won't play over vehicle speakers loud enough to properly hear.

 

[adrianp89]

Make a phone call, while on the phone call turn the volume up. I actually think I had to do this.

 

[ExpressRules]

Make a phone call, while on the phone call turn the volume up. I actually think I had to do this.

Yesterday I used my personal cell to call my work cell that was sync'ed to unconnnect as I sat in truck and played with every setting on the IPhone that might affect audio settings and there was no change.

Going to try again today, but outside temps may limit how long in sit in truck unless I waste gas by running engine to use heater.

 

[ExpressRules]

Reporting what I hope will remain a successful resolution of the problem. I had already tried every option available in the options available on the 5.0 in the truck and available on the IPhone 8 settings.

I had also deleted both devices (the IPhone and Blackberry) from the Bluetooth/UConnect on the 5.0 and reconnecting them with no success. The one thing I didn't do was to go into settings of both phones and delete any previous connection to UConnect from the devices. The IPhone 8 was then paired fresh to UConnect. Test call in was then made and volume was finally working as it should. At that point I said a prayer and reconnected my Blackberry and tested again the IPhone with an incoming call. Success !!!!!

Time will tell if it was truly resolved, but I'm optimistic it is.

 

[stimpy433]

Reporting what I hope will remain a successful resolution of the problem. I had already tried every option available in the options available on the 5.0 in the truck and available on the IPhone 8 settings.

I had also deleted both devices (the IPhone and Blackberry) from the Bluetooth/UConnect on the 5.0 and reconnecting them with no success. The one thing I didn't do was to go into settings of both phones and delete any previous connection to UConnect from the devices. The IPhone 8 was then paired fresh to UConnect. Test call in was then made and volume was finally working as it should. At that point I said a prayer and reconnected my Blackberry and tested again the IPhone with an incoming call. Success !!!!!

Time will tell if it was truly resolved, but I'm optimistic it is.

I'll try this tomorrow and let you know if it works for me.

 

[adrianp89]

Yesterday I used my personal cell to call my work cell that was sync'ed to unconnnect as I sat in truck and played with every setting on the IPhone that might affect audio settings and there was no change.

Going to try again today, but outside temps may limit how long in sit in truck unless I waste gas by running engine to use heater.

Make a call with your iPhone and turn up the volume using the volume knob on the radio. It is not a setting issue. It is the bluetooth audio volume which can only be adjusted from the factory radio while on a call.

 

[ExpressRules]

Make a call with your iPhone and turn up the volume using the volume knob on the radio. It is not a setting issue. It is the bluetooth audio volume which can only be adjusted from the factory radio while on a call.

I had tried that during my original testing. It wasn't until I removed all connections from both the phone and the truck and re-sync'ed that the received volume became normal and fully adjustable.