Random flashing/flickering backlight on instrument cluster

Discussion in 'Tech Info' started by beavermosh, Jan 5, 2014.

  1. Dusty

    Dusty Junior Member

    Posts:
    5
    Likes Received:
    0
    Joined:
    Jun 6, 2013
    Location:
    Rochester, New York
    Ram Year:
    2014
    Engine:
    5.7 Hemi
    Gentlemen, the reason there are scratches on the upper steering column trim cover is because the technicians are not removing the Steering Column Upper Cover before removing the Outer Cluster Cover. The factory procedure is to first remove the steering column cover.

    Dusty
     
  2. dilbert

    dilbert Junior Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Dec 31, 2014
    Ram Year:
    2015
    Engine:
    Hemi
    Interesting addition to this. I just bought a brand new 2015 Ram Sport and it now only has 400km on it, started it up the other day and at idle sitting in the parking lot the dash starts flickering EXACTLY like in the video posted. It was -6c outside and the truck was cold.

    Contacting the dealer now.
     
  3. piggott.scott.j

    piggott.scott.j Junior Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Jan 1, 2015
    Ram Year:
    2015
    Engine:
    Hemi
    I have a 2 week old 2015 1500 sport that does the same thing. I read somewhere that people where checking there fuses and they were all loose and not clicked into position. Going to try this after work to see if it fixes the problem
     
  4. willcomsto

    willcomsto Junior Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Oct 6, 2015
    Ram Year:
    2013
    Engine:
    6.7 Cummins
    Sorry for the resurrection, but my 2013 2500 with the 6.7L Cummins is doing the same thing, but it flickers from brightest to dimmest no matter where the dimmer switch is, even after the dealer replaced the switch. Also, with the dimmer wheel all the way to the right, when the cab lights are supposed to come on, the cab lights won't come on until the cargo light switch is pushed. Then, the instrument lights go to the brightest, and the cab and cargo lights come on... The dealer is saying they don't care that we have video, it wouldn't help them anyway...

    Beavermosh, I sent you a PM about that Lawyer friend of yours.

    Thanks guys!
     
  5. william00

    william00 Member

    Posts:
    62
    Likes Received:
    3
    Joined:
    Dec 21, 2014
    Location:
    Atlanta Ga
    Ram Year:
    2015
    Engine:
    hemi 5.7
    my 05 1500 had the same problem
     
  6. Furtrader

    Furtrader Junior Member

    Posts:
    1
    Likes Received:
    0
    Joined:
    Jan 29, 2016
    Ram Year:
    2016
    Engine:
    5.7L Hemi
  7. Sir John

    Sir John Senior Member

    Posts:
    1,808
    Likes Received:
    852
    Joined:
    May 28, 2014
    Location:
    Buffalo, NY
    Ram Year:
    2016 1500 Rebel "Mopar 16" Special Edition
    Engine:
    Hemi 5.7
    Son of a BITCH!....I just got a Mopar 16 Rebel a week ago and under 500 miles my cluster is doing this EXACT SAME THING! The truck was built June 2016! How could they not had fixed this yet?????!!!!! I'll check all of the fuses, but calling the dealership for that software update or whatever they do. I would had thought the dealer would had done all of the software updates when I bought it new???....unless this update is only applied when people are having this issue. I wouldn't be surprised if the whole damn gauge cluster ends up being replaced. I got rid of my 2014 Sport because of all of the issues!
     
    Last edited: Dec 21, 2016
  8. Sir John

    Sir John Senior Member

    Posts:
    1,808
    Likes Received:
    852
    Joined:
    May 28, 2014
    Location:
    Buffalo, NY
    Ram Year:
    2016 1500 Rebel "Mopar 16" Special Edition
    Engine:
    Hemi 5.7
  9. ramcares

    ramcares Senior Member

    Posts:
    953
    Likes Received:
    432
    Joined:
    Jan 21, 2016
    Location:
    Michigan
    Ram Year:
    n/a
    Engine:
    n/a
    Hi Sir John,

    Sorry to hear about this! Can you PM our page with your VIN? I'd like to look into this further for you.

    Andrea
    Ram Social Care Specialist
     
  10. Tach_tech

    Tach_tech Senior Member

    Age:
    31
    Posts:
    877
    Likes Received:
    422
    Joined:
    Jun 1, 2014
    Ram Year:
    2017
    Engine:
    5.7L HEMI
    There is a software update released for this issue however as far as I can tell it only applies to 2015+ as of right now.
     

Share This Page