Tailgate opens on its own intermitently

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Mineralram

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Finally fiqured out how to replicate the tailgate falling down on its own so i can prove it to the dealer.....

try this on your truck if you hava the issue.....

close tailgate
pull on tailgate with one hand constantly
now using your remote lock and unlock seceveral times eventually it will fall down without you even touching the handle

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Mineralram

Mineralram

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Adjust the strikers a bit up....
no dealer required.
wish that was the issue. I took panel off and watched the lock mechanism and it is malfunctioning.

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07MegaCabRam

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Is it jolting when unlocking it causing it to lift up higher than the striker and then resting on it not fully locked?
 

ramportin1

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This is a common issue, I've heard it many times on the forum. It is a locking malfunction you are correct and it will get triggered by locking/unlocking your doors

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Mineralram

Mineralram

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Is it jolting when unlocking it causing it to lift up higher than the striker and then resting on it not fully locked?
When closed two people were pulling on my gate so its definately latching. When locking and unlocking the right side will release first and then the left within 2 more unlock sequences

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marine6212

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Dealer replaced the tailgate module on my '16 for the same complaint. There is a star case open for this.

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marine6212

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From Chrysler:

There's a STAR case the dealer can look up, S1623000022, which involves checking the travel limiter tab on the tailgate actuator. The case was made for the tailgate opening when the cab doors are unlocked/locked, but maybe it would still help in your situation.

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Tom88

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Yes they will replace the locking module in the tailgate. It's a pretty common problem. Had mine done too.


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jman69

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Tailgate opening by itself

After reading all of these forums, what's the fix? Too many different answers. Should the dealer already know this problem exists? Truck is 10 months old with 10,000 miles, been babied from the start.
 

RamCares

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After reading all of these forums, what's the fix? Too many different answers. Should the dealer already know this problem exists? Truck is 10 months old with 10,000 miles, been babied from the start.

Hi jman69,

If you decide to visit your local dealership for further diagnosis of your concern I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know!

Andrea
Ram Social Care Specialist
 

KansasArt

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Mine too had been dropping when the power locks engaged. With several upcoming trips I didn't want the tailgate to drop and loose all the luggage. It's a easy, temporary work around to disconnect/unplug the tailgate. That way no more dropped tailgates until I can get into the dealership for a fix.


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Tom88

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Tailgate opening by itself

After reading all of these forums, what's the fix? Too many different answers. Should the dealer already know this problem exists? Truck is 10 months old with 10,000 miles, been babied from the start.
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This is the fix if it is doing what mine was doing. Does it drop when the door locks automatically lock shortly after starting to drive? If you want to check, start the vehicle and hit your door lock/unlock buttons on your door and watch the gate. It should drop after a few cycles when you are locking the doors manually. It’s a simple fix at the dealer. They put a new control/latch assembly in.


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H1Chester

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There is a TSB on this. I am getting mine replaced once the hood gets fixed for corrosion...
 

Barney556180

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Just started having the same not-latching issue with my 2017 Sport Crew. Tailgate closes completely, does not latch, then falls open.

Took off access panel and found the rod assembly very sticky. I sprayed lithium grease but no improvement. I can close the tailgate and force the rod assembly to its limit to latch, but same problem again after opening.

I contacted Customer Care from the My RAM app, and now waiting for response.


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PowerWagonAZ

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Just started having the same not-latching issue with my 2017 Sport Crew. Tailgate closes completely, does not latch, then falls open.

Took off access panel and found the rod assembly very sticky. I sprayed lithium grease but no improvement. I can close the tailgate and force the rod assembly to its limit to latch, but same problem again after opening.

I contacted Customer Care from the My RAM app, and now waiting for response.


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Did you see this?



Take it in to the dealer and have them replace it free of charge.
 

Sled Freak

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Have a buddy with a 17 sport who had his tailgate open randomly last weekend while towing his travel trailer. Didnt know it was open since he has the tailgate assist on the truck. But when he backed into his driveway the tailgate and corner of trailer came together damaging both. Needs new gate for sure. Would this be a warranty claim for the tailgate itself?
 

Barney556180

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Good video! Helped me to understand the mechanism.
Unfortunately, my problem is not the broken tab discussed in the vid: The tab on my assembly is intact. Remote locking and unlocking has no effect on making the side latches work.

My problem is that the rod assembly is not moving enough to close the side latches on the bed pins. The tailgate will not stay closed regardless of whether locked or unlocked.

For now I’m holding it closed with a tie down strap to keep it from dropping open-not a satisfactory fix.

Update: My dealer adjusted the tailgate rod and handle linkage, and for now it closes and holds as it should.
 
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