This is why I hate letting anyone touch my truck!! (Pics)

Discussion in 'Interior' started by Sir John, Jan 9, 2017.

  1. Sir John

    Sir John Senior Member

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    I had that flickering instrument cluster issue so the cluster was replaced under warranty. I was very nervous because it seems like no one cares about your truck like you do. Well guess what?!....they somehow managed to cut my dash in two spots!!! They took pics and said they needed to send them to Ram. Why the hell do they need to send it to Ram when they did it!!???? I'm so pissed right now. Now I'm going to have to let them touch my truck again. It only has 800 miles on it. There better not be any push back! I did take pics of the area before I gave them my keys and it clearly was not there.
     

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  2. Sir John

    Sir John Senior Member

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    You can clearly see the cuts are not there in the pics I took before drop off
     

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  3. bhonshell37

    bhonshell37 Senior Member

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    I suggest you take photos of your whole trucks exterior so you can see no scratches are instilled in the clear coat

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  4. quietpeen

    quietpeen Administrator Staff Member

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    Oh I would be pissed too and smart move on taking pictures before having them work on it
     
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  5. WillO

    WillO Senior Member

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    You have pictures as proof so I doubt there would be any pushback. Hope it works out. I'd be pissed too


    .
     
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  6. 00R/T

    00R/T Supporting Member

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    I'm with you 100%. I'm so sorry this happened to you.

    Something I'd recommend to everyone. Before leaving your car, take many detailed photos with the dealership and a current newspaper in the frame. This can be important proof of the condition in they event something is damaged.
     
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  7. Burla

    Burla Senior Member

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    Sorry John, hopefully the make it right.
     
  8. StoneDude76

    StoneDude76 Senior Member

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    Ahhh. Ram Cares where are you?

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  9. Sir John

    Sir John Senior Member

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    I did....would you like to see them?
     
  10. BBRAM2500

    BBRAM2500 Senior Member

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    Wow id have lost my s.:# on them when i got that back like that not cool
     

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