Touch screen problems...

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generaljenkins

generaljenkins

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Charlotte NC
Ram Year
08/13
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Hemi 5.7
I took mine in and the dealer said it was a fray in my iphone charger. I explained to them it was a new cord because I thought it may have been the same problem. I also explained to them it was doing it with out anything at all plugged in, and all Bluetooth devices off. They said as Soon as they unplugged the cord, the radio acted fine. Then they saw my knob for the amp...and you can all guess how the rest of the story went. But what I realized is, when they opened the middle console and unplugged the cord, the issue stopped. So I drove down to the beach, about a three hour drive, it was fine. So now, anytime it starts going crazy, I firmly hit the top of the consol and it starts working fine. So the issue is in the consol somewhere. Once it's figured out by Dodge, then I can get it fixed. But I have to make sure the issue is far away from the amp install :/
 

mtday

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2013
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I'll let you know what they figure out, truck is being looked at now. Service writer thought they'd just have to replace the radio, I have a feeling they're gonna half-ass the diagnosis.
 
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generaljenkins

generaljenkins

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Location
Charlotte NC
Ram Year
08/13
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Hemi 5.7
I'll let you know what they figure out, truck is being looked at now. Service writer thought they'd just have to replace the radio, I have a feeling they're gonna half-ass the diagnosis.

Any luck??
 

mtday

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Loose connection under the seat supposedly... Seems too simple but the problem is gone.

Sorry I forgot to update...hopefully yours gets figured out.
 
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generaljenkins

generaljenkins

Senior Member
Joined
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Posts
113
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Location
Charlotte NC
Ram Year
08/13
Engine
Hemi 5.7
So mine was all due to the Viper alarm. I had them remove the Viper, and everything started working again. So they put it all back in with a module that Viper finally came out with for the 13's. Everything worked fine for awhile, then one day the nav stopped holding memory. So I reset the unit, holding the hot and cold buttons, and now it all works great. Hopefully it all work now.
 
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