BUYER BEWARE Warranty Doesn't Cross Border

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Tom Kearns

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About a year ago I purchased a 2014 Ram 1500 Laramie 5.7 L in Bellingham WA from the local Rairdon Chrysler/Dodge dealer. It had 33,*** miles. During the final sales discussion I was pressed to purchase an extended warranty. Asking why, I was told the vehicle was from Canada. I couldn't tell anything from the outside. The spedo was in MPH, and mileage was in miles and no licence plate.

As it turns out, even if the vehicle was made in the USA, if the vehicle is first sold in Canada, the warranty is no longer valid when registered in the US. So I got screwed out of the remaining bumper to bumper warranty and the extended engine drive train to 60,000 miles. Obviously the vehicle avlue was less than a USA vehicle, even though they are the same.

When I complained to Dodge USA, they said it wasn't warrantied and they said the issue had nothing to with them.

BUYER BEWARE.

Dealers are always finding new ways to screw a buyer. Rairdon of Bellingham is a dishonorable, unprofessional dealership that takes advantage of unknowledgeable buyers.

Did you know that Canadian vehicles are not warrantied in the US?? Let me know if you did.

Bottom line is buy a Chevy or Ford.
 

Ramitiner

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Can you get it serviced in Canada?
 

Hawkman

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Interesting. First post and it is to trash an entire brand.
 

quietpeen

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I did know that.
 

MADDOG

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Yup, I knew that.

I'd suggest you talk to Chevy or Ford to find out how they handle warranty across international borders.
 

avantiguy

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Been discussed a fair number of times on the forum. While not an advantage it can lead to some real great deals on a Ram if you know about it and the discounted Canadian dollar are taken into account. Ask me how I know.
 

SHOOT2KILL

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About a year ago I purchased a 2014 Ram 1500 Laramie 5.7 L in Bellingham WA from the local Rairdon Chrysler/Dodge dealer. It had 33,*** miles. During the final sales discussion I was pressed to purchase an extended warranty. Asking why, I was told the vehicle was from Canada. I couldn't tell anything from the outside. The spedo was in MPH, and mileage was in miles and no licence plate.

As it turns out, even if the vehicle was made in the USA, if the vehicle is first sold in Canada, the warranty is no longer valid when registered in the US. So I got screwed out of the remaining bumper to bumper warranty and the extended engine drive train to 60,000 miles. Obviously the vehicle avlue was less than a USA vehicle, even though they are the same.

When I complained to Dodge USA, they said it wasn't warrantied and they said the issue had nothing to with them.

BUYER BEWARE.

Dealers are always finding new ways to screw a buyer. Rairdon of Bellingham is a dishonorable, unprofessional dealership that takes advantage of unknowledgeable buyers.

Did you know that Canadian vehicles are not warrantied in the US?? Let me know if you did.

Bottom line is buy a Chevy or Ford.

I agree 100%...That warrenty policy is ********...but...It's the same for motorcycles and snowmobiles also...Ive had friends stranded in Cn on snowmobiles where the local canuck dealer refused to honor the U.S. owners factory warrenty...It's a SHADDY business practice rampant thru out many industries....
 
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N1ck

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I’d have concerns about the speedometer being swapped out. Who knows if there truly is 33,000miles on it.
 
OP
OP
T

Tom Kearns

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To those who think I'm trashing Dodge because of their policy.... If it wasn't true it would be trashing BUT stating a true fact is simply educating others so they are aware of the situation when buying a vehicle.

The dealer is trash because they knew what the situation was and withheld important information to make more money when they sold the vehicle.

PS I have a 99 Dodge Ram 2500 and love it(210 K on it). That's why I went to a Dodge dealership.
 

[email protected]

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I hope warranty travels between states. Bought 2017 Dodge Ram 1500 Laramie from CDJR of La Vista, NE in April last year. Didn't take possession of it til 5/3/17, since it had to be shipped from NY. Their offer of 4 yrs. Free oil changes didn't travel to my new home in FL. Even called them, numerous emails to service & Carl Irwin, sales Supervisor about it, nothing transferred yet, but they said it's on the way. Doesn't take 3 month's to get here. Thanks for the vent.
 

gofishn

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Nevermind,
Nothing nice to say so will say nothing.
 

sbarron

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When you sign up for the least expensive deal, there are always sacrifices. If you'd bought a product off eBay for less than you'd pay normally, you wouldn't be surprised if it were sub-par, customer service was non-existent, or the warranty was ****.

I'm sure you purchased this particular vehicle because it was a little cheaper than others.

If a deal seams to good to be true....
 

Docpaulo

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Used to live in WA. This was common too see canadian units...

Warranty was intentionally cancelled many years ago to prevent gray market units being sold and competing with US units...

I think mercedes is one of the few that have international warranty but that may have changed
 
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