Definitely post up the screenshot if he gives it to you. Thanks!
I found this in a search:
https://w06.dealerconnect.chrysler.com/parts/keycode/policypdf/en_US/Key_Code_Policy_en_US.pdf
SEE FOURTH BULLET POINT DOWN. This is straight off FCA DealerConnect
Also pasted below:
Access to vehicle key codes is a necessity for dealers to service their customers and repair vehicles. However it is important to understand that a key code is sensitive information that dealers must protect. The dealership assumes full responsibility for
key code information and agrees to use key code information received from FCA US in a lawful manner and consistent with this Dealer Policy Manual as follows:
Dealers must limit the number of employees with access to the key code application to only those employees having a business need for the information such as service technicians, parts advisors, managers of these departments, and dealer
management. It is the responsibility of the dealer to monitor and update this access as needed.
Key codes must only be used by the dealership for the purpose of servicing vehicles and customers. Key codes must not
be provided to outside entities, including but not limited to locksmiths or repossession companies unless required by court order.
(Please note FCA US allows qualified third parties access to key code information
via Tech Authority).
For all Service Repair Authorization Pin requests, the customer’s information and technician’s name and/or identification number must be documented on the Repair Order.
For all non-Service Repair Authorization Pin requests, each dealership must verify the vehicle ownership by personally reviewing:
The vehicle owner’s government issued picture ID (Driver’s License)
The vehicle's registration or other proof of ownership. Please
note that vehicle registration should have normal markings from the State or Province
that issued the registration.
FCA US
reserves the right to limit and audit dealer requests for key codes.
Violations and non-compliance may result in the loss of key code access.
