How To: Install a 2018 4C (UAQ/UAS) Radio in 2013 - 2017 RAM

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Mpgrimm2

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The Alpine settings likely won't work since it expects a separate amp to handle all the speakers (disables the built in speaker/line level output of the radio).

Standard Cab 6 speaker base (DS) that Lawsuit11 suggested is probably the way to go.

Mike F @mjf6175 has a 2017 factory 8.4 regular cab truck. Maybe he can confirm the cabin EQ Curve settings of his truck.

M² Mods.
 

Lawsuit11

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The Alpine settings likely won't work since it expects a separate amp to handle all the speakers (disables the built in speaker/line level output of the radio).

M² Mods.

Yeah I didn’t think about it like that lol


2018 Black Pearl Ram 1500

LED Tail Lights, Black Quad Halogens with LED conversion, LED Black 3rd Break Light, Blacked Out Emblems, Rims & Grill, 8.4 UAQ conversion!, MTC to ATC Mod, OEM Remote Start
 

jdip

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eBay for the UAS / UAQ radios seems like a crap shoot. The only saving grace is the buyer guarantee and Paypal. Good luck, your experience with this has been terrible since the beginning if I remember correctly.

Thanks fingers crossed. As long as they have a matching part number I'm going to try and swap radios with them and just drive my truck as little as possible with the radio missing and hope it doesn't cause a problem.
 

Nobser

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I still don't understand why the physical hard keys don't work either, I push the buttons, the light comes on, the radio even displays the seat is turned on and then it just shuts off... Is this what happens on the MY 13-14 trucks ?

No, it is not what happens on the MY 13/14 trucks. The hard keys work, but the soft keys are grayed out and do not accept any user input.
 

g00fy

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So this morning i ripped out this POS frankenradio I got on Ebay, and i put my old RA4 back in and the world is right again, everything works, except android auto obviously :-(.

Just something I noticed during the swap, when i got my RA4 back in I put the key to "RUN" but i didn't actually start the truck, just to test everything out, and i noticed when i pushed the heated seat hard key, it did the same thing the Frankenradio was doing. So going on the most basic of logic I'm assuming the problem with the frankenradio is a lack of communication somewhere about whether or not the truck is actually running, i don't know if it determines this based on a signal from the BCM or if it just reads voltage, but the frankenradio must not have registered that the truck was running or had adequate voltage for the heated seats and it was shutting them off after a few seconds. It really doesn't matter at this point since the radio is going back to the seller but it's something i thought was kinda interesting.

If anyone is selling a Legitimate Used UAS or UAQ in good working order please shoot me a PM, thanks.
 

jdip

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I'm actually debating on reporting these to eBay PayPal as both sellers (same people) advertises them as "pre owned" but they are very obviously refurbished and altered. We will see what happens with this return attempt. I flat out told him that I shouldn't have to drive around without a radio (take this as a lesson don't sell your old radio even if there is notjing wrong with the new unit. I waited 2 weeks clearly not long enough) I've already returned a unit, but they are still going to treat me like I'm going to run off with two radios. I'm the consumer I'm just as worried about getting screwed over with bad products as they are me running off with two units.

They are either flat out lying or they are not knowledgeable of their products since they are telling me "I was misinformed" regarding the first part number being from a Challenger. I think they know well the radios are opened and housings are changed etc especially since the replacement security seals have the company name in them. They told me they use a "supplier" as that's what we were waiting on to get my current radio with 631AI Part number radio during the first return.

@g00fy does the radio you bought from deals ken have a security seal that says "mgsales" ?
 

g00fy

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I'm actually debating on reporting these to eBay PayPal as both sellers (same people) advertises them as "pre owned" but they are very onviousoy refurbished and altered. We will see what happens with this swap. I flat out told him that I shouldn't have to drive around without a radio especially since I've already returned a unit etc they are either flat out lying or they are not knowledgeable of their products since they are telling me "I was misinformed" regarding the first part number being from a Challenger. I think they know well the radios are opened and housings are changed etc especially since the replacement security seals have the company name in them. They told me they use a "supplier" as that's what we were waiting on to get my current radio with 631AI Part number radio during the first return.

@g00fy does the radio you bought from deals ken have a security seal that says "mgsales" ?

I've already packed it away to be shipped out this morning so i can't double check, but in the picture of the part number you can see they put these stickers all over the unit that say "Warranty Protection Security Seal" which my RA4 does not have.

I was considering asking the guy for an exchange until i saw your initial post about them jerking you around. So i'm just sending it back for a refund and I'll keep a close eye on the classifieds for one. Keep us posted how your replacement goes.
 

Jimmy07

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I've already packed it away to be shipped out this morning so i can't double check, but in the picture of the part number you can see they put these stickers all over the unit that say "Warranty Protection Security Seal" which my RA4 does not have.
I also noticed in your pic that one of those seals is covering half the ref. number. Definitely not something that would be done from the factory.
 

jdip

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I've already packed it away to be shipped out this morning so i can't double check, but in the picture of the part number you can see they put these stickers all over the unit that say "Warranty Protection Security Seal" which my RA4 does not have.

I was considering asking the guy for an exchange until i saw your initial post about them jerking you around. So i'm just sending it back for a refund and I'll keep a close eye on the classifieds for one. Keep us posted how your replacement goes.
I wonder what the factory ones look like, I've never seen them. Your seals are different from mine that are holograms and just say "mgsales" ( matches the sellers company my gig sales)
 

jdip

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Just to let everyone know also I've updated my post on page 64 and now have the auto on comfort settings working. I need some more people to test my method with alfa.
I still don't know if it will work without the infotainment harness etc.

Edit: now the auto on comfort isn't working and the radio reverted back to the original menu. Throwing in the towel for now

This is hard for me to test sometimes since my radio is faulty and sometimes doesn't even turn on when I start the truck. And crashes in the middle of driving (yes it was doing it before I changed the auto on comfort settings in Alfa obd).


Even though I got that all working I probably am going to remove the infotainment harness today even though I checked all connections the other night to make sure that's not causing the radio to crash/not turn on etc. I'm pretty confident my unit is faulty but I'm just making sure it's not the infotainment harness since I plan on reusing that.
I'd love to keep trying to replicate how I got it exactly to work with Alfa obd my primary concern right now is the fact that my entire radio doesn't work randomly.

I'm glad I at least made some headway on the auto on comfort thing since that is really nice to have working in the winter and especially when we had it on our prior radios.
 
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likes2build

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@jdip I hope you have pictures of the pn# of the first radio showing it wasn't born a RAM unit. Also I hope you get a good one quickly and YES I would report them to eBay and provide them with all the information / conversations you've had with them. Whatever you do if you file an eBay case don't drop it until you're sure you've either received a good radio or your $ back. Once you drop the case, eBay is totally absolved and out of the picture as far as helping you.
 

STecoD

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Your running 16.8 firmware. Did you try to update it? I tested several radios with older firmware and experienced all sort of issues. No radios ever shipped on production trucks with less that 18.7.

@STecoD did not need the infotainment adapter in his 15 to make the buttons work. However in my 16 CTD I did.


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I got it to work after a code load from Steve. Then all my soft keys started working. I don’t know what exactly it changes in the BCM but it has to do with the way the radio communicates. My radio will not show certain stations on the EVIC also and during navigation it will not show the street names properly. If I had not gotten the code, I would have to run the plug from infotainment. Sorry for the late reply wasn’t on my normal feed.


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Mpgrimm2

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...
I've already returned a unit, but they are still going to treat me like I'm going to run off with two radios. I'm the consumer I'm just as worried about getting screwed over with bad products as they are me running off with two units. ...

I can't say much about your situation, but the reason we don't resell radios is because we've been burnt by sending a replacement in advance of the return and once by a trade for harness work. It's a lot of money to put out there that can also be lost/damaged in shipping.

Lkq, and Schram are good for verifying what vehicle they came out of and exchanges. We occasional know some folks with radios. Pm me your email and I can refer you to see if something is available.

M² Mods.
 

likes2build

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Mpgrimm2 is dead on about radios as there can always be problems that occur (either bad units or bad sellers) so it's best to deal with some good either here on the Forum or from the recyclers he listed. I bought a bad UAS on eBay and sent it back to the seller only to see it relisted on eBay a few days later. I have purchased both an RA2 and a UAQ from LKQonline and was able to check the build sheet against the donor vin they provided BEFORE the purchase. Plus LKQ gives free shipping and a 180 day warranty.
 

jdip

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Unfortunately he won't give me a refund and will only replace my unit with another. This is my last and final attempt otherwise I'll Shell out the money for another uaq or uas from lkq or car part and figure something out with this one. This is all happening at the same time I'm replacing my front differential so the stress is pretty peaked at the moment.
 

likes2build

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Unfortunately he won't give me a refund and will only replace my unit with another. This is my last and final attempt otherwise I'll Shell out the money for another uaq or uas from lkq or car part and figure something out with this one. This is all happening at the same time I'm replacing my front differential so the stress is pretty peaked at the moment.

Below in quotes is from the eBay website, I don't know your specifics but unless you did something with this seller outside of eBay I would not eat that $$$$$$. NO WAY, I know that radio was expensive and it was pretty good of you to accept a second one after the first was bad. But enough is enough, file a complaint with eBay and keep a record of all emails and postal reciepts. DO NOT close the eBay case no matter what the seller says because once it is closed it CAN NOT be reopened.


"To ensure all of our members have a great experience on eBay, most purchases are covered under eBay Money Back Guarantee.

eBay Money Back Guarantee means you're protected if the item you ordered didn't arrive, is faulty or damaged, or doesn't match the listing. You'll get your money back. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below."
 
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likes2build

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@likes2build
Any update with the speakers and cabin EQ Curve settings?

M² Mods.

I'm just amazed at todays electronics and will never understand them. So since Tuesday when I installed the UAQ, no rear speaker volume. Thursday I called Uconnect and they had me hold the VR/phone buttons and sent me a signal???, the only thing that did was kill the back up camera.
So last night I pull both battery cables and hold them together for 15 seconds and put them back on 15 minutes later which fixes the camera but still not hardly any rear volume.
So I message back and forth with all of you last night , change the EQ setting with the AlfaOBD and let it sleep overnight. I get up this morning run an errand and still the same problem.

BUT......... I pull the truck in the garage disassemble the interior/headliner to install my beautiful new M2Mods overhead console harness that Deereguy sent me, reassemble the interior and run back to NAPA to return something. WTF the rears are NOW WORKING........someone is going to have to break this one down for me as to what happened that caused them to work now.

(I just double checked before I posted, lol.)
 

Mpgrimm2

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What did you end up changing the EQ Curve settings to?

My guess is it just took that long for it to take/be read by the radio correctly. I know when I turned in TravelLink it took 2-3 days before it showed up on my radio.

M² Mods.
 

likes2build

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What did you end up changing the EQ Curve settings to?

My guess is it just took that long for it to take/be read by the radio correctly. I know when I turned in TravelLink it took 2-3 days before it showed up on my radio.

M² Mods.

I changed the EQ Curve to just what you and Lawsuit11 suggested, Quad Cab 6 speakers.

BTW the subscriptions active on this radio are XM, Travelink and Traffic Plus. Is there something I need to set or an icon I should be seeing for the Travalink or Traffic Plus? All my top bar show is the outside temperature and the time. I just wondered because I thought I saw some screen images showing HD and station information.
 
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