Bluetooth issues. Choppy at times

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drod327

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Hey guys, I have a 2019 Classic (which is basically a 2018) I'm having some issues with the bluetooth audio. For calls its perfect, but for playing music it gets choppy at times. Anyone having this problem?
 

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Only when my tablet or phone need a reboot....otherwise always solid. Late 2017 Ram here.

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co-pilot

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I know its not bluetooth but if you download android auto... you can plug phone in and control all your music with the radio & sounds better than BT.....just a suggestion??
 
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drod327

drod327

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I know its not bluetooth but if you download android auto... you can plug phone in and control all your music with the radio & sounds better than BT.....just a suggestion??
Thanks, yeah I knew about the android auto, I just really like quick connecting bluetooth. lol It just does it automatically without having to physically connect a wire. I may have to go about it that way though. Hopefully there will be some sort of update soon for the uconnect.
 

RamCares

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Hey guys, I have a 2019 Classic (which is basically a 2018) I'm having some issues with the bluetooth audio. For calls its perfect, but for playing music it gets choppy at times. Anyone having this problem?

Hey drod327,

I can imagine how frustrating this may be for you. We can have a look into this and see if there's anything we can help with. Feel free to PM us if you'd like to discuss further.

Steph
Ram Social Care Specialist
 
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drod327

drod327

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Hey drod327,

I can imagine how frustrating this may be for you. We can have a look into this and see if there's anything we can help with. Feel free to PM us if you'd like to discuss further.

Steph
Ram Social Care Specialist
Just PM'ed you
 

baumann6

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Yeah I am still having this issue on Bluetooth works fine plugged in but I am like you I like the ease of Bluetooth connection and not having to plug in the wire also.
 
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drod327

drod327

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Did ram cares ever find anything wrong with yours.
Nope, I spoke with them about the issue and after a lot of back and forth they said my phone was not compatible with uconnect. Even though I have a samsung note 9 (a phone less than a year old) running the latest version of android (9 pie). Kind of ridiculous and very annoying. I guess I should have an older phone?.....
 

baumann6

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Nope, I spoke with them about the issue and after a lot of back and forth they said my phone was not compatible with uconnect. Even though I have a samsung note 9 (a phone less than a year old) running the latest version of android (9 pie). Kind of ridiculous and very annoying. I guess I should have an older phone?.....
I have an iPhone 8 so I guess they are not compatible either and I have been dealing with this for months.
 
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drod327

drod327

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I have an iPhone 8 so I guess they are not compatible either and I have been dealing with this for months.
Thats crazy. For the money we pay for these trucks, we should not be having these issues. That...or use old phones..lol
 
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