My built n ordered Ram 1500 showed up with wrong rear end ratio

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Nbachorn

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I built and ordered a 2019 Ram 1500 My must have options were 5.7 4x4 with 3.55 rear end ratio. I did the build with the salesman obviously and I noticed his build program didn’t have options available for the rear end gear ratios like when I did the build at home (3.55-3.92) so I asked why and was told and shown on the salesman’s computer that the 3.55 rear end ratio is standard for my build package. Now I picked up my truck last Thursday and immediately noticed my truck has a 3.21 not the 3.55 and asked the salesman and manager wtf happened so we replicated the build and once again their computer says a 3.55 is standard. The dealership and fca are in contact at the moment and I’m wondering if they’re going to replace and change my gear ratios (front/back) or build me another truck. What do you guys think will happen?
 

chrisbh17

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Is 3.55 even available in that configuration (hemi, 4wd)?

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Arth

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Is 3.55 even available in that configuration (hemi, 4wd)?

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I don't think so. I only saw 3.21 standard and 3.92 optional when building my truck. The Eco Diesel came standard with 3.55.
 

Ohio5pt7

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Best case they sell it and build another worst case you just paid 40k for something you didnt want

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chrisbh17

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Best case they sell it and build another worst case you just paid 40k for something you didnt want

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Im pretty sure they cant build the "correct" one, 3.55 not available with Hemi

Maybe OP can get one with 3.92 instead, but my guess is there isnt any cheap or easy way of coming back from this (especially if they already drove it off the lot)
 

Ohio5pt7

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Im pretty sure they cant build the "correct" one, 3.55 not available with Hemi

Maybe OP can get one with 3.92 instead, but my guess is there isnt any cheap or easy way of coming back from this (especially if they already drove it off the lot)
Kinda what I was thinking but didnt want to go there.

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BWL

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Looks like they have to build and order a different truck. Maybe they have something that meets your criteria in stock. If you're lucky it has a couple extra options, but the same price.
 

JoeCo

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Agree with everyone else, haven't seen the hemi offered with 3.55's since the older 5/6 speed transmissions, and have only seen 3.55's on the v6's since the 8 speed has been out (2013). Not sure why the build site would offer that, and also a good lesson to never take the salesmans word for anything, they generally don't know very much compared to people on here, who clearly would have told you that it wasn't even an option. Maybe it was an honest mistake on his part, many times it isn't (just say whatever you have to and make the sale), but either way, they don't know squat compared to people on here and people should really stop taking their word as if it were worth anything at all!
 

turkeybird56

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3.55 rear end seems to be the upgrade options on all the ED's. Only seen 3.21 and optional 3.92 on any of the newer trucks. FWIW, my MY 19 has 3.21, but that works for me.
 
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Nbachorn

Nbachorn

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3.55 rear end seems to be the upgrade options on all the ED's. Only seen 3.21 and optional 3.92 on any of the newer trucks. FWIW, my MY 19 has 3.21, but that works for me.
almost every 4door Ram classic on their lot had a 3.55 I ordered a reg cab shor
Life lesson......get the 3.92 next time, it’s a $100 option
Im pretty sure they cant build the "correct" one, 3.55 not available with Hemi

Maybe OP can get one with 3.92 instead, but my guess is there isnt any cheap or easy way of coming back from this (especially if they already drove it off the lot)
AFAIK, only 3.21 and 3.92 RARs are available with the V8.

3.55 would've been perfect, but it's only available on the V6 models.

-John
 
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