Recent content by als85

  1. als85

    Transmission issues on new 2014 cummins

    I never got a call about a rental, and was told I could rent one out of pocket and ask for reimbursement. I couldn't afford it not knowing if they'd reimburse me for sure, and I left messages about that issue too. Still no calls. I've learned that I'm on my own when it comes to dealing with...
  2. als85

    Transmission issues on new 2014 cummins

    I called and left voicemail 5 days and never was contacted by my case manager Sherry Hawk. Every time I was told she was the only one that could answer my questions and she'd get back to me within one business day, never happened. The dealer fixed my truck after 2 weeks and I picked it up...
  3. als85

    Transmission issues on new 2014 cummins

    update Dealer called today and said after taking another look at it, it is an internal issue and will not be a quick fix. Said he will have to send pics to Chrysler for approval before they can order parts. He said he called Chrysler to let them know what was going on and that a rep should be...
  4. als85

    Transmission issues on new 2014 cummins

    I'm new to ramforum, so bear with me. I bought a '14 2500 Cummins, was a trade show truck with 4k miles, but sold as new since it'd never been titled. Purchased less than a month ago, after about a week I noticed it shifting a little rough from time to time. Last Thursday it ****** hard, engine...
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