Recent content by johnspd

  1. J

    Ram warranty/customer service nightmare

    FCA is a joke. I called them about infotainment issues in my truck. They entered a case and I have yet to hear a single word back from them.
  2. J

    12 inch Uconnect is junk

    Update to the infotainment center saga. It has continued to function since they FINALLY replaced it back on Dec 3rd. It does seem to have trouble booting up from time to time but it has yet to lock. The new problem I started experiencing right after they replaced the infotainment center is the...
  3. J

    You have to wonder why

    If they built one like this they might be able to keep me as a customer but like another person stated that most likely it will be an abomination.
  4. J

    ETorque ? Anyone happy with it? Reliability ?

    The 2020 and earlier 12" infotainment centers have a lengthy history of issues and I am dealing with it now in my 2019. I looked at the Etorque and immediately dismissed it do to future maintenance cost and something else to fail.
  5. J

    Ram manifold bolts, and customer service is garbage.

    I went thru customer care for my 2019 and they entered a case. That has been 2months ago and not a word from them. Chrysler customer care is a joke. I have owned a total of 10 dodge/jeep vehicles and am done with them after this experience.
  6. J

    12 inch Uconnect is junk

    Thanks for the info. I will follow up with Sirius. Good news is that the infotainment center has set a new record. It has worked for 3 days straight.
  7. J

    Key fob not working

    I have a 2019 2500 Cummins that I purchased at the end of March this year. I pulled into a fast food drive thru a couple of nights ago and shut the truck off so they could hear me. When I attempted to start the truck back up I got the message that there was no Key Fob in the vehicle which was...
  8. J

    12 inch Uconnect is junk

    I called the dealership 3 times yesterday (12/3). Twice I tried calling the service rep that had been handling my case and it went straight to voice mail. One the 3rd call I reached the service manager and he said they had the replacement infotainment computer and then asked if the service rep...
  9. J

    Not happy! 2 weeks old.

    I agree with you, those types of bugs should have already been flushed out. I am dealing with 12" infotainment issues in my 2019 and am about to file a lemon law suit since they can't seem to fix it.
  10. J

    Y pipe Mod

    I am thinking about replacing the Y pipe on my wife's 2018 RCSB but when I do I figure I will go ahead and replace the manifolds at the same time as we plan to supercharge it in the future. Thinking about going with long tube headers, new Y pipe and aftermarket high flow cat. I have already...
  11. J

    2018 / 2500 6.4 Shudder???

    I have a 2019 with the 6.7 CTD that has shudder from time to time and feels just like you mentioned but it goes away. Service manager at the dealership said he had seen some info recommending swapping to synthetic trans fluid seems to solve the issue and I believe I read that somewhere as well...
  12. J

    12 inch Uconnect is junk

    Well no call back from the dealership, guess I will have to call them again to get an update.
  13. J

    "What DON'T you like about your 5th Gen RAM"?

    2019 2500 CC 4wd 6.7 CTD. 12" Infotainment center locks up constantly, fuel mileage is terrible compared to the other Cummins I have owned and the turbo lag is horrible.
  14. J

    12 inch Uconnect is junk

    The dealership amazingly called yesterday (11/30) and said they found a new infotainment computer to put in my truck. They are supposed to call me back today when it arrives once they verify it is the correct one to get it installed. Again, as I have mentioned before I am doubtful this will...
  15. J

    12 inch Uconnect is junk

    Well I called the dealership this past Saturday (11/28) to see what the status was for the replacement infotainment center since they had yet to update me. After being put on hold twice and telling them that if the service manager didn't call me back I would show up there within the hour I got a...
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