I just had the same experience with the Nav voice this morning. Definitely more tolerable than before the update but it’s laughable how the Uconnect software engineers can’t get it right.
So, I had an appointment with my dealer’s service department to see if this was real. A new software update actually had been released on 10/2/19. TSB0801619 Rev E. It put me up to IR22.6. And unbelievably, it fixed the crappy sound quality and a few other issues with my UAQ (w/nav) in my 2018...
Yeah, pretty upsetting. BTW, my dealer told me that Panasonic is the one that releases the software updates/revisions. An even bigger company than Uconnect. That’s really mind blowing!
I went to my scheduled appointment at the dealer today. I asked them to check to make sure they had the updated software and that it was the correct software revision for my truck. I have a 2018 Ram Ecodiesel Big Horn. TSB 08-16-19 Rev_C is not available for the dealer to download yet.
So...
Just called my dealer and apparently an even newer TSB came out today. TSB 08-016-19 Rev. C. First item on the service bulletin says it fixes audio distortion.
My dealer called me back and said there was a new update released on April 11th. Said they have to physically have the vehicle to check to make sure it’s the correct update for my truck. I’ve got an appointment scheduled for this coming Monday.
I was just told by Uconnect that this is not an OTA, but rather a dealer download. I have a call into my dealer. They are looking into it. Again, I’m not holding my breath.
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