Recent content by SSEC

  1. S

    MoPar nightmare...what would you do?

    Lol, sorry guys, I'm back! So yeah, truck is running beautifully. We've got about 400 miles on the new engine now. Trying to take it easy until we get to that 500 mi mark. It did use a quart of oil right off the bat, but the dealer was great and topped it off again for nothing. We'll have...
  2. S

    MoPar nightmare...what would you do?

    UPDATE 11/12/21: We just got the call that the truck is done. Whoo hoo! Hope it runs!
  3. S

    MoPar nightmare...what would you do?

    UPDATE AS OF 11/5/21 FROM OP: The dealer finally got the idea that we need something moving, and they came through for us by nagging Mopar to get out there and inspect the engine. Tuesday the guy finally showed up. Thursday they submitted the paperwork approving the engine replacement. So now...
  4. S

    MoPar nightmare...what would you do?

    I like this post the best. I've been wondering too about the amount of diagnosing going on considering my original post. We already know what's wrong, though all the discussion has helped me understand it a lot better. What kind of lawyer would even handle this kind of case? My regular...
  5. S

    MoPar nightmare...what would you do?

    This is a helpful post. Thank you. I sure hope you're wrong about the "what might have happened". That would seem to make sense though. For what its worth, the noise was noticeable but definitely not shaking, smoking etc. My jaw hit the floor when they said this was a major repair.
  6. S

    MoPar nightmare...what would you do?

    You brought up an interesting point with exhaust manifolds, so I double checked and they did replace both exhaust manifolds with the first round of repairs. They were warped. But noise is still there and coming from lower engine cylinder 7. The good part of all this from what people are...
  7. S

    MoPar nightmare...what would you do?

    Hey, thanks for the optimistic outlook. That at least is helpful. I'm just frustrated that its been 3 weeks, and we know what the issue is and can't fix it because we're waiting on Mopar to approve.
  8. S

    MoPar nightmare...what would you do?

    So you had me make a spreadsheet of all the old receipts and work done (which will be handy if the warranty co gives us crap), and yes, that is the oil they used and he had it changed usually around the 6000 mile mark. And the dealer did the work every time.
  9. S

    MoPar nightmare...what would you do?

    This is the other interesting part of this.... I asked the dealer day 1 when they said "new engine" what the trade-in value for the truck would be as-is and post-repair. I never did get an answer. Interesting, right? I certainly wouldn't buy a truck at this point from this dealer anyway, and...
  10. S

    MoPar nightmare...what would you do?

    I should have added that the latest issue, found after the second engine tear-down, is that the #7 cylinder is bad. How common is that? My impression from the dealer is that they just don't have the ability to repair the cylinder, nor do they want to since the engine has multi-point failure at...
  11. S

    MoPar nightmare...what would you do?

    I've thought that too. I'm hoping this delay isn't so they can say "Oh, well your warranty expired". They and the dealer both have records that this started well before warranty expiration and is not resolved, so if it comes to that they won't have a leg to stand on.
  12. S

    MoPar nightmare...what would you do?

    When they took the engine apart the first time they didn't find anything wrong with the lifters or cam, which is what was originally suspected. We opted to pay out of pocket to have new ones put in anyway, since we could find plenty on google saying that's a known issue and didn't want to have...
  13. S

    MoPar nightmare...what would you do?

    I bought my Ram 2500 6.4L Hemi the end of May 2021. It was a private sale, but the truck was babied by the previous owner (full file of service records, all done at the dealer) and only had 47,500 miles on it. It ran great for about 800 miles, pulling a trailer, hauling feed, and all the other...
  14. S

    Ram warranty/customer service nightmare

    Hi there. I'm curious how your situation ended up. I'm in a similar boat now; truck has been in the shop now for 3 months and needs a new engine and MoPar isn't doing squat despite dealer's best attempts.
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