8.4 radio keeps freezing

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Tweyand32

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my 8.4 radio w/nav freezes during boot up..it happens about 80% of the time. Anyone else experience this?

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TatertotScott

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Take the ice pack off of it, put the heater on high, sit in the sun....


Sorry, couldn't resist...I have no helpful input.

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Eng50

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Warranty? Should be covered by 3/36, but have no idea your situation..have not had this issue...yet..

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RamCares

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my 8.4 radio w/nav freezes during boot up..it happens about 80% of the time. Anyone else experience this?

View attachment 163168

Hello Tweyand32,

We're sorry to hear you're experiencing this freeze. Have you made your servicing dealer aware of this? Send us a direct message as we'd be glad to look further into this and escalate if necessary.

Jasmine
Ram Social Care Specialist
 

Kapt

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Both 8.4's I've had have done this. Annoying and no cure that I've been able to find
 

rotwiler

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Have you tried doing the soft reset using the a/c buttons. Can't remember how I did it, but think you hold hot and cold ac buttons at same time until engineering menu comes up.
 
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Tweyand32

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Have you tried doing the soft reset using the a/c buttons. Can't remember how I did it, but think you hold hot and cold ac buttons at same time until engineering menu comes up.


Yea I tried multiple times.. I was told it’s orobably a loose mmc chip on the main board which has to be soldered on
 
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