Do Not order from retrofit source!

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Well, i finally got my replacement set from the retrofit source. Looks like they added an extra plug. One harness slides onto the headlight, one does not.
The one that does actually slide onto the projector headlight clip, now has headlights, but no parking lights.
If i swap plugs, i have parking lights, but no headlight.

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ilovemyramlaremie

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I had the same exact issue with the harness from the retro shop/ Jeremy, when I got a set of OEM projectors from a member here. The first set had one that wouldn’t turn on the parking light, second set, would turn the parking light, but no headlights. It took 3 different harness to make them work correctly. Jeremy was very nice, and he would answer my emails quickly, an shipped 2 extra harness 2 different times, no questions asked.
 

1500ram12

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Jimmy07

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Well, i finally got my replacement set from the retrofit source. Looks like they added an extra plug. One harness slides onto the headlight, one does not.
The one that does actually slide onto the projector headlight clip, now has headlights, but no parking lights.
If i swap plugs, i have parking lights, but no headlight.

View attachment 173162

View attachment 173163

View attachment 173164
The connector that 1500ram12 has labeled “headlights” gets plugged into the green connector on your truck’s harness. The one labeled “turn/park” gets plugged into the truck’s black connector. The single wire connector is not used. When you connect the adapters to your truck this way, and using the original halogen bulbs for the low beams (leave any hid light kits out of the equation for now), what exactly works, and what doesn’t work between low beams, high beams, parking lights, and turn signals?

This is how it should be laid out

3fd2b7681aad5011e745c3de0be3cb5d.jpg


2018 2500 6.4L Tradesman
The last one is the dedicated DRL.
 

1500ram12

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That's what I was thinking but thought it was odd they added one




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OP
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I had the same exact issue with the harness from the retro shop/ Jeremy, when I got a set of OEM projectors from a member here. The first set had one that wouldn’t turn on the parking light, second set, would turn the parking light, but no headlights. It took 3 different harness to make them work correctly. Jeremy was very nice, and he would answer my emails quickly, an shipped 2 extra harness 2 different times, no questions asked.

Yeah I'm gonna call the retrofit source on Monday. Green plug has power, but will not turn headlights or parking lights on. Hopefully third time is a charm. Still can't believe the one (newest harness) won't plug into the ram factory projector itself, but the other will. It almost looks like it's too small.
I just want my parking lights, and headlights to both work correctly. This is getting ridiculous.
 
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The connector that 1500ram12 has labeled “headlights” gets plugged into the green connector on your truck’s harness. The one labeled “turn/park” gets plugged into the truck’s black connector. The single wire connector is not used. When you connect the adapters to your truck this way, and using the original halogen bulbs for the low beams (leave any hid light kits out of the equation for now), what exactly works, and what doesn’t work between low beams, high beams, parking lights, and turn signals?


The last one is the dedicated DRL.

Thank you. New harness came with NO directions. But i either have parking lights with the black factory plug, or parking lights. Green factory plug has power, but when i plug it into either projector plug, I get nothing.
 

1500ram12

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Thank you. New harness came with NO directions. But i either have parking lights with the black factory plug, or parking lights. Green factory plug has power, but when i plug it into either projector plug, I get nothing.

Double check that the pins on the adapter harness are straight and not tweaked at all.

Do you have a multi meter or a test light? If so when the adapter is plug correctly into the corresponding connectors do you have power coming through the harness?


2018 2500 6.4L Tradesman
 
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Double check that the pins on the adapter harness are straight and not tweaked at all.

Do you have a multi meter or a test light? If so when the adapter is plug correctly into the corresponding connectors do you have power coming through the harness?


2018 2500 6.4L Tradesman

i tried plugging in the new projector harness that I had plugged into the passenger side, into the drivers side. It connects fine.
The old projector harnesses both plug in fine. Quality control seems to be the issue.
 
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madtrucker2016

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This is getting to sound more and more like the jerks in Washington. In MHO
 

captainronpo614

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ONSALE said --
I can see now why you are no longer in the military. I’m guessing you would whine and cry when your gun jammed and blamed the gun manufacturers. Lmao.


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"when your gun jammed" ???? Guess you've never been there. Remedial lesson as offered by The Gunny.... "This is my rifle, this is my gun, this is for WAR, and this is for FUN.........
 
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OP
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Tried calling retrofit source...estimated wait time was 1 hour.
Emailed them, and they tell me to keep trying different plugs.
I have 12.9 volts on my green plug, but when I plug it into either socket, it powers nothing.
Only the black factory plug powers either headlights, or parking lights.

This is the last email I got from retrofit source. After I explained the green plug has power, but won't power anything when plugged in.

Screenshot_2019-07-21-00-33-37.png
 

1500ram12

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Tried calling retrofit source...estimated wait time was 1 hour.
Emailed them, and they tell me to keep trying different plugs.
I have 12.9 volts on my green plug, but when I plug it into either socket, it powers nothing.
Only the black factory plug powers either headlights, or parking lights.

This is the last email I got from retrofit source. After I explained the green plug has power, but won't power anything when plugged in.

View attachment 174034

All they want to see is if you have it connected correctly to eliminate user error.


2018 2500 6.4L Tradesman
 
OP
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All they want to see is if you have it connected correctly to eliminate user error.


2018 2500 6.4L Tradesman

I sent them pics. My green plug has 12.9 volts, but when I plug it into either projector harness adaptor, no lights work. It's pretty clear there is a problem with the projector harness.

As a matter of fact, one of the projector harnesses won't even plug in.
The other projector harness plugs into both headlights fine. Cheap overpriced third word junk.
 

bigred90gt

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You have voltage at the green plug, but do you have voltage through the harness at the plug that connects to the housing?
 
OP
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Retrojunk source has no answers. Just said to send them back for a refund...which I will be doing.
These are there reply emails.

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