"Tesla Style" 10.4 Android Radio Information

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jhanson79

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I believe it's the new weird CANBUS update on them. It's a programming error if I'm not mistaken in what's happening.

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it has been this way since I bought mine in August 2018. I just figured it was a limitation of the Radio since my original radio did not have a digital thermostat.
 

NJ4X4

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That's it! I'm DONE! I finally started to enjoy this head unit after trying three different ones. The PX6 unit was working great yesterday. I went to shoot a video this morning for Phoenix to show them the fan speed issue I am having and the POS started SMOKING!! See for yourself. I love how clean this head unit looks installed but I am going to go with a name brand replacement.
View attachment 176594

Ughh…..well that sucks! I ordered my PX6 from Phoenix about a week and half ago.... I hope this isn't a problem with all their new units. Keep us posted !!
 

SitKneelBend

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it has been this way since I bought mine in August 2018. I just figured it was a limitation of the Radio since my original radio did not have a digital thermostat.
Nope, those boxes should be populated with a numerical value representative of the desired temperature.

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GoodToGoMarine

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Well on the way home the head unit still had a strong odor coming from it. I pulled the trim and the top back was almost to hot to touch. The smoking along with the fan speed issue is the third head unit third strike for me. I'm going another route.

I'm going with an Android radio from Amazon with a 3 year protection plan. Won't have integrated climate control but it's half the price and if it fails in three years I'll get my money back. Plus if it sucks I won't have a month turn around before I get a different one. Lol

Eonon Double Din Car Stereo with Bluetooth 5.0, Android 9.0 Car Android Auto Radio 10.1 Inch Head Unit,Support Backup Rear View Camera Steering Wheel Remote Control Mirror Link WiFi Connection-GA2178 https://www.amazon.com/dp/B07QXW9V4W/ref=cm_sw_r_cp_api_i_Pp1uDbCSKN93E


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jhanson79

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Nope, those boxes should be populated with a numerical value representative of the desired temperature.

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is there any kind of update i can flash to fix it or do I need to call Phoenix Android Radio. I just know that their tech support is not that great.
 

SitKneelBend

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is there any kind of update i can flash to fix it or do I need to call Phoenix Android Radio. I just know that their tech support is not that great.
You need to see if they have an update if you already tried to change the car type to RAM American and ensured the protocol is set to this (see picture)c4b8f06dbe527500dbf34c28412a6dec.jpg

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SitKneelBend

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Well on the way home the head unit still had a strong odor coming from it. I pulled the trim and the top back was almost to hot to touch. The smoking along with the fan speed issue is the third head unit third strike for me. I'm going another route.

I'm going with an Android radio from Amazon with a 3 year protection plan. Won't have integrated climate control but it's half the price and if it fails in three years I'll get my money back. Plus if it sucks I won't have a month turn around before I get a different one. Lol

Eonon Double Din Car Stereo with Bluetooth 5.0, Android 9.0 Car Android Auto Radio 10.1 Inch Head Unit,Support Backup Rear View Camera Steering Wheel Remote Control Mirror Link WiFi Connection-GA2178 https://www.amazon.com/dp/B07QXW9V4W/ref=cm_sw_r_cp_api_i_Pp1uDbCSKN93E


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I would love to see installed pics and a brief review once you get the new one (if you have the time)...

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jhanson79

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You need to see if they have an update if you already tried to change the car type to RAM American and ensured the protocol is set to this (see picture)c4b8f06dbe527500dbf34c28412a6dec.jpg

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I tried those settings before cause I saw that somewhere else but when I did my controls quit working I could not change anything so I went back to the other settings. I will try again and see what happens.


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jhanson79

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You need to see if they have an update if you already tried to change the car type to RAM American and ensured the protocol is set to this (see picture)c4b8f06dbe527500dbf34c28412a6dec.jpg

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View attachment 176687 View attachment 176687

Okay I tried those setting and got this. It shows a temp but none of the controls work. I also found this other pic and according to it I have a 7 speed fan bottom right which says it should be set to Dodge RAM high Also Phoenix Android Radio is checking with the manufacture to see if their is a new update but they have not got back with me. I have learned their tech support is not that great.

IMG_1239.jpg

71x2fJYYGGL._SL1000_.jpg
 

SitKneelBend

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View attachment 176687 View attachment 176687

Okay I tried those setting and got this. It shows a temp but none of the controls work. I also found this other pic and according to it I have a 7 speed fan bottom right which says it should be set to Dodge RAM high Also Phoenix Android Radio is checking with the manufacture to see if their is a new update but they have not got back with me. I have learned their tech support is not that great.

View attachment 176690

View attachment 176691
So you tried RAM American?

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GoodToGoMarine

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Yes I tried the settings you told me to try and it didn’t work.


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I know this seems unrelated but wouldn't hurt to change your ui theme back to the original one while testing. I went through every single theme on the one button version and I know for a fact a few of them make the radio do some crazy things. One theme caused the main app that controls the menu and climate control to continually crash until I changed to a different theme.


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jhanson79

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I know this seems unrelated but wouldn't hurt to change your ui theme back to the original one while testing. I went through every single theme on the one button version and I know for a fact a few of them make the radio do some crazy things. One theme caused the main app that controls the menu and climate control to continually crash until I changed to a different theme.


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I will have to try that because my radio burnt up and when I got a replacement it came with that theme pre set.


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GoodToGoMarine

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I will have to try that because my radio burnt up and when I got a replacement it came with that theme pre set.


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Just out of curiosity what do you mean your last radio burnt up? What happened and what style radio was it? If you end up replacing it again I would ask for a 1 button version. I am not saying they are better just seems to be more consistently manufactured. Plus that is what the majority of people seem to have so easier to troubleshoot.
 

jhanson79

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Just out of curiosity what do you mean your last radio burnt up? What happened and what style radio was it? If you end up replacing it again I would ask for a 1 button version. I am not saying they are better just seems to be more consistently manufactured. Plus that is what the majority of people seem to have so easier to troubleshoot.

I was going down the road and the screen went off and I smelt a burnt smell so I called Phoenix Android Radio and they sent me a replacement under the warranty! It was a 7.1 fast boot and they replaced it with the same model except the new one was supposedly updated to the latest software at the time of replacement back in April of this year. I got this radio in August 2018. But since I have owned the radio it has never given me a digital readout on the ac it just says low.


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jhanson79

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I know this seems unrelated but wouldn't hurt to change your ui theme back to the original one while testing. I went through every single theme on the one button version and I know for a fact a few of them make the radio do some crazy things. One theme caused the main app that controls the menu and climate control to continually crash until I changed to a different theme.


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Okay I went to my UI settings and it only gives me 2 options where my old radio gave me a bunch but I changed it to the only other one but it still didn’t work. The only combination I can get to work is Dodge RAM HI and the protocol set to simple.


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IMG_1242.jpg

IMG_1243.jpg
 
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GoodToGoMarine

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Okay I went to my UI settings and it only gives me 2 options where my old radio gave me a bunch but I changed it to the only other one but it still didn’t work. The only combination I can get to work is Dodge RAM HI and the protocol set to simple.


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View attachment 176704

View attachment 176705

Wondering if you have the wrong firmware and mcu. Don't know if I have ever seen anyone on here post the KW branded versions. My three button version was CHWY. If you reach out to Phoenix on Facebook Messenger they usually respond pretty quickly and whoever answers is knowledgeable.
 

jhanson79

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Wondering if you have the wrong firmware and mcu. Don't know if I have ever seen anyone on here post the KW branded versions. My three button version was CHWY. If you reach out to Phoenix on Facebook Messenger they usually respond pretty quickly and whoever answers is knowledgeable.

I sent a message to Phoenix Android Radio so I will wait and see what they say. The crazy thing is, if it is the wrong Firmware and mcu then it came from FAR that way unless it was shipped straight from China.
 

big daddys house

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I sent a message to Phoenix Android Radio so I will wait and see what they say. The crazy thing is, if it is the wrong Firmware and mcu then it came from FAR that way unless it was shipped straight from China.
You never know with these units. you have what we call the bootleg unit.
You can tell because it's not a full 10.4 inch screen.... It has the black bar all the way around it. I hope Phoenix responds with good news for you [emoji5]

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Jordanp

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This is what mine does



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