Ram1500 2018 touch screen issue

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Mil Park

Junior Member
Joined
Nov 2, 2019
Posts
1
Reaction score
0
Location
Langley bc
Ram Year
2018
Engine
V8
Hi guys,
I am in desperate need to get some help.


I uploaded video clip on YouTube. Dealership is refusing to have it fixed and just told me to wait for another software updates(we never know when) which I dont think its software issue at all.
What do you guys think about it.
I need help.
I am so disappointed about their poor services and warrenty coverage. Its 2018!
 

bhonshell37

Senior Member
Joined
Dec 15, 2016
Posts
892
Reaction score
275
Location
Washington
Ram Year
2017
Engine
hemi 5.7
Contact FCA. Tell the representative about your situation. Before you hang up, ask for a case number. Then you can go back to the dealership with the case number

Sent from my SM-N960U using Tapatalk
 

madtrucker2016

Senior Member
Joined
Apr 21, 2019
Posts
1,661
Reaction score
930
Location
New York
Ram Year
2023
Engine
5.7 Hemi
Hi guys,
I am in desperate need to get some help.


I uploaded video clip on YouTube. Dealership is refusing to have it fixed and just told me to wait for another software updates(we never know when) which I dont think its software issue at all.
What do you guys think about it.
I need help.
I am so disappointed about their poor services and warrenty coverage. Its 2018!
I have a 2016 Laramie was at dealer last week waiting for a fourth replacement to be installed in my truck. Call FICA and make a complaint also you would be better off going to another dealership to have it replaced. That is what I did and the service was 100 percent better then where I purchased the truck from. Don,t settle for no you paid good money and its their problem and they know it. Good luck
 

JB1

Senior Member
TOTM Winner
Joined
Nov 3, 2011
Posts
8,366
Reaction score
7,527
Location
Houston, Texas
Ram Year
2017
Engine
Hemi 5.7
Wow so it’s changing the channels by itself like that?
 
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