Cracked Windshield

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Forrest Alley

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Oct 26, 2020
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Location
Goochland Va
Ram Year
2001, 2020
Engine
5.9 Cummins and 6.4 Hime
I've had my 2020 ram 2500 for just over a month now, park the truck Thursday evening and everything was fine. Got into the truck Friday morning and I have about an 18" inch crack running from the upper center of the windshield outward.

I'm not exactly sure what you call it but that big box behind the rear view mirror is where the crack is and running out both side.

There is no chips anywhere and no rocks have hit it.

I took it straight to the dealer and the service guy took pictures of it and said he would contact Chrysler and see what they say, and get back to me.

I have no clue, like i said there is no chips anywhere, if there was I would have just called the insurance company, can't help but wonder if that box behind the rear view mirror might have caused the crack. And I'm just wondering has anyone else had this happen?.
 

McBroom

U.S.Marine Veteran Retired 88-2000
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Denison Tx
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2018
Engine
Hemi 6.4L
Do you have an extended warranty?
There's a thread on here about this and also one on rock chips. Both were covered under their extended warranty program

Black 20 Ram
 

Sportznut

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Ram Year
2019 Laramie
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Hemi 5.7
hmmmm. I have a 2019 1500. Just discovered about a 8" crack in the same area. My Insurance will cover an OEM for $100 deductible but this sure seems strangely coincidental.
 
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Forrest Alley

Member
Joined
Oct 26, 2020
Posts
57
Reaction score
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Location
Goochland Va
Ram Year
2001, 2020
Engine
5.9 Cummins and 6.4 Hime
Yes I have the extended warranty, that covers rock chips no bigger than a 50 cents peace, and covers cracks no longer than 2 inches, but the salesman said they would cover stress cracks.
Im still waiting to hear back from them.
 

McBroom

U.S.Marine Veteran Retired 88-2000
Military
Joined
May 25, 2017
Posts
5,860
Reaction score
7,398
Location
Denison Tx
Ram Year
2018
Engine
Hemi 6.4L
Yes I have the extended warranty, that covers rock chips no bigger than a 50 cents peace, and covers cracks no longer than 2 inches, but the salesman said they would cover stress cracks.
Im still waiting to hear back from them.
That's awesome. What brand is your extended warranty?

Black 20 Ram
 
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