Ordered the RECON OLED sequential taillights from AmericanTrucks.com on 6/7/2021 for $685.99. Received and installed about a week later.
9/22/2021 the left tail light started causing a hyperflash and left taillight out indicator. Contacted Recon support due to AmericanTrucks.com only having a 30 day return window. Clay (the customer service manager) at Recon was “kind” enough to offer me a new resistor for the low low price of 24.95 shipped and got ****** off and rude when I complained about them charging me for a repair part. Anyone want to buy some discounted Recon taillights and 3rd brake light? I’m replacing the tails with Morimoto and looking for a 3rd brake alternative. Never buying Recon again. (Edited due to AmericanTrucks offering a 100 dollar discount on next purchase, at least they are making an effort. Recon wants to make money off of fixing a manufacturer defect.)
9/22/2021 the left tail light started causing a hyperflash and left taillight out indicator. Contacted Recon support due to AmericanTrucks.com only having a 30 day return window. Clay (the customer service manager) at Recon was “kind” enough to offer me a new resistor for the low low price of 24.95 shipped and got ****** off and rude when I complained about them charging me for a repair part. Anyone want to buy some discounted Recon taillights and 3rd brake light? I’m replacing the tails with Morimoto and looking for a 3rd brake alternative. Never buying Recon again. (Edited due to AmericanTrucks offering a 100 dollar discount on next purchase, at least they are making an effort. Recon wants to make money off of fixing a manufacturer defect.)
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