2022 Ram 1500 Production

smillerv2 · Oct 25, 2021

Is there any way to track the progress of your order without going through your dealer? My dealer is very unresponsive and takes days to return voice mails or emails. I've bee watching the equipment listing portal (https://fcacommunity.force.com/RAM/s/equipment-listing) and it continues to just say "No records found corresponding to the VIN provided" when I enter the VIN they gave me. The last status they gave me was "D". I've been told it should arrive the second week of November (about four weeks from now) but I'd like to see the progress, build date, ship date, etc...

Ronnieg2320 · Oct 25, 2021

I’ve checked on mine through the ram cares website https://fcacommunity.force.com/Jeep...ssion_id=17eb0159-c2d5-4345-ade3-970f60b9c14b

smillerv2 · Oct 27, 2021

Ronnieg2320 said:
I’ve checked on mine through the ram cares website https://fcacommunity.force.com/Jeep/apex/NAFTA_ContactCenterPreChat?endpoint=https://q7do.la3-c1-ph2.salesforceliveagent.com/content/s/chat?language=en_US#deployment_id=572f1000000GxJ3&org_id=00Dj0000001qsDF&button_id=573f1000000GzmF&session_id=17eb0159-c2d5-4345-ade3-970f60b9c14b

Thank you. I checked with them and they no longer provide the status, like "D" or "D1", just the description of the status. And they couldn't tell me when the build date is, just that all the parts are in to begin the build (that is status "D" from what I understand) and that it would be built soon. No build date. They can't provide any more detail until it is in shipping status. Now I just have to cross my fingers it's not built on a Monday or Friday.

tomcuyfalls3 · Oct 27, 2021

smillerv2 said:
Thank you. I checked with them and they no longer provide the status, like "D" or "D1", just the description of the status. And they couldn't tell me when the build date is, just that all the parts are in to begin the build (that is status "D" from what I understand) and that it would be built soon. No build date. They can't provide any more detail until it is in shipping status. Now I just have to cross my fingers it's not built on a Monday or Friday.

Thank You for providing that link which I was able to check on the status of my order for 2022 1500 Laramie,
Although I received disappointing news. My local dealership said my truck was built and was awaiting transport. The Ram Cares chat looked up status by my VIN and indicated it was not built rather: at this time your order is in the scheduling phase of the manufacturing process. The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled. Well that would explain why there has been no movement since 09/29 when the build was supposedly done and just waiting to be brought locally. I am not happy booooo

Ronnieg2320 · Oct 27, 2021

Yea, mine has been in scheduling since august. At this point I’m hoping to get it by Christmas, but I’ve stopped getting my hopes up. Pretty disappointed, but not really much I can do except wait. I don’t want to settle for a truck at the dealership. Tried to get them to come down on the price for a trx, but that didn’t work

Jwarren · Nov 1, 2021

I just used the ram cares link provided above. Was told my 1500 has completed its primary build and is awiting completion of the add-ons. I have the bed liner not sure what else qualifies as add-ons. I had been given an estimated ship date of October 30 by the dealer. I will try to follow up with them soon and see what info they give. Order was placed on August 18, 2021.

Jwarren · Nov 2, 2021

I got an update from my dealer today and my truck has officially shipped out via train from Michigan today scheduled to arrive in San Diego on November 18. Seems like their dates were very accurate for me once it moved to the build phase. August 18 order date.

tomcuyfalls3 · Nov 3, 2021

Thats awesome and congrats I hope it comes through as indicated. I am getting mixed info from my dealer and Ram Cares. My order was in late July !! Keep us posted

Jwarren · Nov 4, 2021

tomcuyfalls3 said:
Thats awesome and congrats I hope it comes through as indicated. I am getting mixed info from my dealer and Ram Cares. My order was in late July !! Keep us posted

Jwarren · Nov 4, 2021

tomcuyfalls3 said:
Thats awesome and congrats I hope it comes through as indicated. I am getting mixed info from my dealer and Ram Cares. My order was in late July !! Keep us posted

What are they telling you? And just curious what your order specs look like? No idea how the order is set if you ordered in July.

GTyankee · Nov 4, 2021

Jwarren
Your Ram is right on schedule
Almost exactly 3 months from your order date

When i ordered mine, it left Michigan on December 16 on a freight car, it arrived at Carl Burger on January 16
From Michigan, it goes by freight rail to Mira Loma, Ca, that is up I-15, just South of the 60.
It will be unloaded & parked, it will stay there until some trucking outfit is assigned a full load of vehicles coming to San Diego.

It was turned over to the freight Rail company, 11/02/21 at 12:47 AM
Looks like it should be in Mira Mesa 11/18/21

GTyankee · Nov 4, 2021

STATUS CODES, what they mean, from an online friend SPP, who was involved in Tracking for Chrysler

You place your Order with the dealership ......

STATUS CODE B - Your order exists but isn't fully confirmed yet. Plant doesn't know about it yet. Systems are checking the order to ensure it's valid in terms of sales codes, Finance is checking to make sure the dealer has all their ducks in a row, etc.

C - Your order is "subfirm". The plant can see the order at this point but it's not fully committed to building as the supplier may or may not be able to get parts to the plant to build the truck.

D - Firm order. Your order now has a name instead of a number: A VIN! Materials should have been ordered by this point

D1 - The date is set for your truck to be built. The plant knows when it should have parts sequenced for building and it should start to be built within 48 hours of the date set.

D2 - It's going to be built. The computers are being programmed, materials are being sequenced, framing is about to occur.

E - Frame. Metal is welded together to form the body and frame. The body is inspected at the end of this step to ensure it's within tolerances.

F - Paint. The metal is coated, primed, sprayed, clear coated, polished, inspected, and hand finished if necessary.

G - Trim. The engine is installed in the chassis, the interior is installed, the chassis is mated to the body, the bed is put on. At the end of this, your truck is built.

I - Inspection. Your truck goes through a battery of shakedown tests and measurements are taken to ensure the vehicle looks and performs as expected.

JB - Body Vendor. The vehicle is sent off site to have a spray liner put in, steps, Tow Hooks, hitch, etc.

Hopefully you avoid this
JS - Storage. Some of you call this "Prison". I like to think of it as QA trying to ensure you get what you expected.

KZ - Shipment. The truck is ready to be shipped. The dealer is actually charged for the truck. As you all know, this can be a source of delay. Typically you see me put two statuses here: Awaiting Shipment and "Staged for Shipment". The first means it is in the general shipping yard waiting to be pulled to be put on a truck and/or train.

Headquarters has no control over dates & times in Status KZ

The dealership may have an ETA

I hope this helps everyone to understand Status Codes

tomcuyfalls3 · Nov 4, 2021

Jwarren said:
What are they telling you? And just curious what your order specs look like? No idea how the order is set if you ordered in July.

Yeah my order went in almost a month earlier than your for a 2022 1500 Laramie Crew cab 4x2 V6.
My Vin is 1C6RREJG5NN142626 which appears to be way ahead than yours chronologically which tells me they are not going ny order number as others have indicated.
Perhaps because its a V-6 I don't know.
Local Dealer first told tell me that its built and waiting transport on 09/29/2021, now they tell me that its in a holding lot due to some lack of material (semiconductor chip?)
Ram Cares says still in the scheduling phase and hasn't been built.
Not sure what the method to the madness is but yours looks to be on its way!

Jwarren · Nov 4, 2021

tomcuyfalls3 said:
Yeah my order went in almost a month earlier than your for a 2022 1500 Laramie Crew cab 4x2 V6.
My Vin is 1C6RREJG5NN142626 which appears to be way ahead than yours chronologically which tells me they are not going ny order number as others have indicated.
Perhaps because its a V-6 I don't know.
Local Dealer first told tell me that its built and waiting transport on 09/29/2021, now they tell me that its in a holding lot due to some lack of material (semiconductor chip?)
Ram Cares says still in the scheduling phase and hasn't been built.
Not sure what the method to the madness is but yours looks to be on its way!

Interesting…yeah not much help on it certainly doesn’t seem like some exotic order or anything. Fingers crossed yours is next I’ll update when I hear more on mine.

GTyankee · Nov 4, 2021

Tomcuyfalls3
You are in that stage that i mentioned above

JS - Storage. Some of you call this "Prison". I like to think of it as QA trying to ensure you get what you expected. Typically if something happens or is found in the I step (or even a previous step), it goes here to get checked and fixed. A panel looks off color, a part on your truck was in the same batch as a bunch of failed parts, a light doesn't turn on, etc will all cause the truck to get sent here for a detailed inspection and fix.

Another reason it can end up here is either the dealer has asked to have the trucked delayed (it has a full lot and can only handle so many) or it has a special event coming up. Typically that isn't done on a sold order. It can also end up here at the start of a model year where production is ramping up but the vehicle has not be released (or certified) for shipment.

Nobody likes the vehicle to be in this status as you don't get your truck and Chrysler doesn't make money.

I believe that if you want your new Ram
You may need to have the 360 camera & other high tech items removed from your list of wants
It is on hold because of the microchips needed to install it

smillerv2 · Nov 9, 2021

tomcuyfalls3 said:
Thank You for providing that link which I was able to check on the status of my order for 2022 1500 Laramie,
Although I received disappointing news. My local dealership said my truck was built and was awaiting transport. The Ram Cares chat looked up status by my VIN and indicated it was not built rather: at this time your order is in the scheduling phase of the manufacturing process. The parts required to build the vehicle are being scheduled and as soon as they available and ready, order will be scheduled. Well that would explain why there has been no movement since 09/29 when the build was supposedly done and just waiting to be brought locally. I am not happy booooo

I ordered mine August 27 and yesterday, November 8, I was able to download the equipment list, and my dealer told me it was supposed to ship last Friday, November 5. What I've been told is the equipment list won't populate until the truck is built and getting shipped. So I guess getting the equipment list is confirmation the truck is built. My dealer also told me to expect it to take 10 to 14 days to arrive after it ships. So for me that puts it at November 19, exactly 12 weeks from the day I ordered it. Not too bad and pretty much what I expected when they told me 8 to 12 weeks.

Correction: I just chatted with customer care and they told me this: "I can see your order has completed the initial build and is just awaiting inspection before it moves on to have additional equipment installed!" So it has not shipped as my dealer had predicted last Friday. Guess I need to keep in touch with customer care instead of my dealer for more accurate updates. https://fcacommunity.force.com/Jeep...ssion_id=17eb0159-c2d5-4345-ade3-970f60b9c14b

smillerv2 · Nov 9, 2021

tomcuyfalls3 said:
Yeah my order went in almost a month earlier than your for a 2022 1500 Laramie Crew cab 4x2 V6.
My Vin is 1C6RREJG5NN142626 which appears to be way ahead than yours chronologically which tells me they are not going ny order number as others have indicated.
Perhaps because its a V-6 I don't know.
Local Dealer first told tell me that its built and waiting transport on 09/29/2021, now they tell me that its in a holding lot due to some lack of material (semiconductor chip?)
Ram Cares says still in the scheduling phase and hasn't been built.
Not sure what the method to the madness is but yours looks to be on its way!

I've heard there are tons of new vehicles from all manufacturers sitting in storage lots waiting for chips so they can finish building them. What options did you order on yours? I heard just certain options are holding up orders because of the chip shortage while others go right through.

Jwarren · Nov 14, 2021

Quick update on my August 18 order. Currently in transit via train to San Diego. Yesterday my dealer sent me this photo of status seems like your dealers should be able to get you the same I have been getting something like this every few weeks from the dealer to keep me updated. I signed paperwork last week and he pulled it up while I was there literally took a few seconds. Looks like mine is expected late this month or early December to actually get it to the dealer. Train supposed to arrive Nov 18.

McNoFinger · Nov 20, 2021

Anyone else notice that when customizing a 1500 Limited on the website, the Limited Level 1 package does not appear anymore? I remember messing around a week or so ago and the package was still there but has since disappeared. Still waiting on any progress to my 1500 Limited

GTyankee · Nov 20, 2021

McNoFinger

You must have ordered something like 360 degree camera or Level 1 package or level 1 equipment

Those all take fancy microchips & they are not available until hell freezes over or at least turns to slush

Maybe you can go to your dealership & ask for a change order
At least get clarification from them

2022 Ram 1500 Production

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