Snackchaser
Junior Member
So I ordered a 2022 Limited 2500 with the digital rear view mirror in September. However, the dealer said that the Wired Tow Mode option (XH7) was not available. This option provides a trailer mounted camera that plugs into the bumper so you can see behind the trailer in the digital rear view mirror while driving. Pretty cool.
I ordered the truck anyway with assurance that they could dealer-add the tow mode option later. After several weeks into the build, I discovered (in this forum) that the option was available. It took confirmation with another dealer before my dealer admitted that it was available. And when pushed, they also admitted that it probably could not be added at a reasonable cost without changing out the mirror, etc.. But they had confidence that the factory would add it to the build. Today they finally informed me that the truck is built, and the option was not added by the factory.
So my question is whether anyone knows if this option can be added at a reasonable cost and if parts are available?
Otherwise if I accept the truck as-built, it will always bother me that I didn't get what I really wanted. If I re-order a truck (from another dealer of course) it will set me back another 3 months.
I ordered the truck anyway with assurance that they could dealer-add the tow mode option later. After several weeks into the build, I discovered (in this forum) that the option was available. It took confirmation with another dealer before my dealer admitted that it was available. And when pushed, they also admitted that it probably could not be added at a reasonable cost without changing out the mirror, etc.. But they had confidence that the factory would add it to the build. Today they finally informed me that the truck is built, and the option was not added by the factory.
So my question is whether anyone knows if this option can be added at a reasonable cost and if parts are available?
Otherwise if I accept the truck as-built, it will always bother me that I didn't get what I really wanted. If I re-order a truck (from another dealer of course) it will set me back another 3 months.