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RamCares

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Hello Ram enthusiasts!

As you continue to navigate forum conversation, know RamCares is always here to assist you. We exist to provide additional support as needed while your vehicle is in service. Our team listens to your concerns and are more than willing to provide you with additional resources and information. To strike up a conversation we encourage you to send us a private message. Additionally, if you are active on Twitter and Facebook you can reach us at twitter.com/RamCares and www.facebook.com/RamTrucks

Rob
Ram Cares
 
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RamCares

RamCares

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Can you assist on questions concerning build status?
Greetings,
We would be happy to give you a vehicle order status. Please follow up with us via PM to provide more information.

Rob
Ram Cares
 

Downzero

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Feb 22, 2022
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Location
Maryland
Ram Year
2022
Engine
6.4
Tried to enter my vin on the ram website but it won't recognize it
 

RDNKB34R

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Georgia
Its been 4 months and my wife swears they haven't even SENT a vin number yet.
 

Downzero

Member
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Location
Maryland
Ram Year
2022
Engine
6.4
I had to get the vin number from my dealer. Never received anything from manufacturer.
 
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RamCares

RamCares

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Tried to enter my vin on the ram website but it won't recognize it

I had to get the vin number from my dealer. Never received anything from manufacturer.
Hi,
It is normal to get your VIN from the dealer.
We currently do not have a live tracker for new ordered vehicles. However you can use the link below to chat with a customer services representative and ask about the current status. Please scroll down to the blue bubble that has "Chat Now" written underneath.
https://www.mopar.com/en-us/contact-us.html

Rob
Ram Cares
 
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RamCares

RamCares

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Its been 4 months and my wife swears they haven't even SENT a vin number yet.
Hi,
Your VON is generated when your order has been accepted. The VIN is generated shortly after scheduling for the build has been established. Please follow up with your ordering dealer to get your VON and VIN.

Rob
Ram Cares
 

Shadosprit

Junior Member
Joined
Aug 25, 2021
Posts
17
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9
Location
Ohio
Ram Year
2021
Engine
3.6 V6 E Torque
2021 RAM 1500 V6 ETorque 4x4. I pull a 2 place snowmobile trailer. First time out went approx. 100 miles and burnt almost a full tank of fuel. Next time out watched the tach, looks like this thing has a hard time shifting between 7-8. Yes I tried the haul button, no change. Seems if I hit the cruise control down to 68 from 70, it starts to shift. return back up to 70 and wont shift. If I stay at 68 I have to back it down to 66 to get her to shift. Have tried cruise, no cruise, haul and no haul button. Took truck out with no trailer and it shifts fine. I have messed with this thing on a flat road and she wont shift unless I make her....once she does she runs ok until an incline and she has to downshift. At 70 with trailer I'm running about 1300 RPM in 8 th....7th I'm up in the 3200-3500 rpm range....Any ideas? Called dealer they wanna flash it? Whats that? Also my dealer is slammed few weeks until they can get it in, What a joke.....
 
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RamCares

RamCares

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2021 RAM 1500 V6 ETorque 4x4. I pull a 2 place snowmobile trailer. First time out went approx. 100 miles and burnt almost a full tank of fuel. Next time out watched the tach, looks like this thing has a hard time shifting between 7-8. Yes I tried the haul button, no change. Seems if I hit the cruise control down to 68 from 70, it starts to shift. return back up to 70 and wont shift. If I stay at 68 I have to back it down to 66 to get her to shift. Have tried cruise, no cruise, haul and no haul button. Took truck out with no trailer and it shifts fine. I have messed with this thing on a flat road and she wont shift unless I make her....once she does she runs ok until an incline and she has to downshift. At 70 with trailer I'm running about 1300 RPM in 8 th....7th I'm up in the 3200-3500 rpm range....Any ideas? Called dealer they wanna flash it? Whats that? Also my dealer is slammed few weeks until they can get it in, What a joke.....
We're very sorry to hear about this. Dealers for every brand across the country are backed up. A flash is a software update that is completed to improve vehicle operation. We kindly recommend continuing to work with your dealer as they are in the best position to assist.

Rob
Ram Cares
 

huntergreen

Senior Member
Military
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Jan 5, 2011
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12,187
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Ram Year
2016
Engine
hemi 5.7
Flashing is resetting the computer, in this case I would think the want to set the transmission to “relearn “. In theory, the trans should adapt to your driving style.
 

emjohn4

Senior Member
Joined
Jul 25, 2012
Posts
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Ram Year
2012
Engine
Hemi 5.7
I've had bubbling paint on my 2018 Pacifica door for two years. ChryslerCares on the pacifica forums....doesn't.
 

smiley

Senior Member
Supporting Member
Joined
Apr 18, 2011
Posts
6,622
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Location
Minot, ND
Ram Year
2014 Ram 2500 Crew
Engine
6.7L Cummins
@RamCares I sent you a PM about an issue I am having and haven’t received a response. Can you please reply to me.
 

06 Dodge

Senior Member
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Jan 4, 2022
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Location
Forest Grove, Oregon
Ram Year
2022
Engine
6.7L CTD
Any idea on how to fix the Uconnect 5 with 8.4 screen that likes to freeze up when using Sirius radio that will not work again ( FM works just not Sirius) until I reset it back to factory settings? Truck is a brand new 2022 2500 Bighorn CTD and software is up to date...
 
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RamCares

RamCares

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@RamCares I sent you a PM about an issue I am having and haven’t received a response. Can you please reply to me.
Any idea on how to fix the Uconnect 5 with 8.4 screen that likes to freeze up when using Sirius radio that will not work again ( FM works just not Sirius) until I reset it back to factory settings? Truck is a brand new 2022 2500 Bighorn CTD and software is up to date...
Hi,
We have forwarded your PM and post to our Uconnect expert. They will be reaching out soon.

Rob
Ram Cares
 

emjohn4

Senior Member
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Jul 25, 2012
Posts
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Ram Year
2012
Engine
Hemi 5.7
Any help for bubbling paint on my Pacifica?
 
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RamCares

RamCares

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Location
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Any help for bubbling paint on my Pacifica?
Hi,
We are on the same team as Chrysler Cares. We would be happy to look into this for you again. Feel free to reach out to us here or Chrysler on Facebook or Twitter.

Rob
Ram Cares
 
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