eladiogomes
Junior Member
Bought Jan 11, 2022. Tradesman Diesel Ram 3500 with a few upgrades, one being the 12"screen, I actually liked it a lot, until it stopped working.
I can't find how it happens, but it simply doesn't turn on when I turn the truck on, I mean the screen, not the functions, everything is there, I just can't see it. The dealer said it was known issue and an update was coming soon, recommended not using Apple CarPlay over bluetooth and wait, well, first it was a pain to disconnect the bluetooth CarPlay, it simply refused to let go. After a reset of the car u-connect system it let go, but the problem didn't stop, every once in a while it simply doesn't turn on, so I have no control of AC, Audio, navigation, CarPlay or anything, but they are all working. I am already on my 4th visit to the dealer.
Added to the above, the US connection (all 4, 2 USB-A and 2 USB-C) have some kind of bad connection, they keep disconnecting/reconnecting continuously and it's really driving me crazy!
And the ice of the cake is that on my trip to Florida, the cruise control started to act up, working whenever it wanted to, but mostly not working, messages that it was off, needed service and etc.
Anyone with such new truck had any similar problems that can relate or give me suggestion?
I am really frustrated and having paid so much money for it, I'd expect a much better assistance from the dealer!
I can't find how it happens, but it simply doesn't turn on when I turn the truck on, I mean the screen, not the functions, everything is there, I just can't see it. The dealer said it was known issue and an update was coming soon, recommended not using Apple CarPlay over bluetooth and wait, well, first it was a pain to disconnect the bluetooth CarPlay, it simply refused to let go. After a reset of the car u-connect system it let go, but the problem didn't stop, every once in a while it simply doesn't turn on, so I have no control of AC, Audio, navigation, CarPlay or anything, but they are all working. I am already on my 4th visit to the dealer.
Added to the above, the US connection (all 4, 2 USB-A and 2 USB-C) have some kind of bad connection, they keep disconnecting/reconnecting continuously and it's really driving me crazy!
And the ice of the cake is that on my trip to Florida, the cruise control started to act up, working whenever it wanted to, but mostly not working, messages that it was off, needed service and etc.
Anyone with such new truck had any similar problems that can relate or give me suggestion?
I am really frustrated and having paid so much money for it, I'd expect a much better assistance from the dealer!