Agreed. They would never do that.
It was probably a half ton truck. Those come with 2” receivers.
No. I could see a dealership doing this.
An even more unknowing customer comes in and pitches a fit. I need a 2 inch reciever. The dealership says...you need the 2.5 inch reciever for the capacities of the truck.
But I only have a 2 inch mount...i need the 2 inch receiver. Says the customer....but sir they offer a reducer with every new truck.
Dammit do what I say or I am not buying.
And then the next guy gets screwed.
People are special these days.