I ordered my 2022 BackCountry on April 1st. It'll be my first factory build and am excited. However, what I am really disappointed about is that every article I have read and picture I have seen about the BackCountry has the RamBox option. When I found out that it does not come with the package, I was disheartened. Of all the options to get on a RAM, the RamBox was a must have and almost drove me away. Why promote a product that is geared toward outdoorsmen but omit the most important option? I digress. I've been a Chevy guy all my life but switched to RAM in 2013 and will never go back. Can't wait for the upgrade to arrive.
And it wasn't an option to order when you placed your order? Did you build it online first or just go into a dealer and do it there? There should have been a few times where it became evident that they were an additional option (for every trim because not everyone wants them) and not included in the back country package.
Just for future reference they often advertise most/all options available for each truck, so they aren't going to publicize many "half optioned" trucks. And why would they? It's about advertising and making as much money as possible, so you've got to show off all the goods to lure people in. Same applies to the upper trim levels, I don't recall ever seeing ram advertisements with say a limited in them, that wasn't fully loaded with every option including the ramboxs. However, once you go to order one you'll find that the one you saw in the add had $15-20,000 in additional options/packages.
Hopefully you still were able to get them, I can't quite tell by the way your post is worded if you were disheartened to find they weren't standard but still ordered them, or didn't find out they weren't standard until it was too late. Either way welcome to the forum and keep us updated when the truck comes in!