This issue has gone from bad to worse. Today I had a combination of the following:
- Completely blank screen
- Screen was on, but didn't respond to any input (when I tapped anywhere on the screen, nothing happened)
- Screen was on, but my iPhone would not connect when plugged in via USB. It showed up in Device Manager, but the connection icon just kept spinning, and it would never connect.
I tried the reset procedure described elsewhere on the forums (hold the phone/voice control buttons down simultaneously for 30 seconds, release, turn off vehicle, open driver's door, turn back on) but that didn't do anything.
It's at the point where I can't control the climate or any of the functions of the vehicle. I've had this truck for 3 days and it has been a nightmare so far.
I entered my VIN in the uConnect "check for update" site, and it said my software is up to date.
Is this something the dealer can even fix? Judging from the fact that there are at least five other posts in the "Similar threads" section appearing underneath this text box as I write, and the little bit of research I've done, it's obvious that this is not an uncommon issue. I'm worried that even bringing it to the dealer won't help.
If that's the case... what then?