KevinB1974
Member
- Joined
- Oct 7, 2020
- Posts
- 30
- Reaction score
- 6
- Location
- Pittsburgh, PA
- Ram Year
- 2021 1500 Laramie
- Engine
- 5.7 V8 Hemi
Was letting the wife in the passenger side one day, noticed that the area next to the door handle (where the key hole would be if the passenger side had one) had some paint chips. Truck only has 10k miles, called the dealer, says it's covered under warranty, no problem (after filling out a survey with a poor rating to get them to return several voice mails and e-mails regarding the issue, they say they were "waiting for approval")
Take it in on a Saturday, couple hours later, parts on, looks good, out the door I go.
This is where I messed up.
A couple weeks later, lets say 2, again, letting the wife into the passenger side after dinner, get to the door, reach for the handle and nothing, doesn't unlock! Ok, well, maybe the fob is messed up, maybe I messed up, I press the unlock on the fob, let her in, drive away. Get home, assist her getting out, shut the door and press the lock button on the handle, nothing! So, I left the dealer without checking the functionality of each and every option prior to leaving, over one small 3" by 1" (roughly) piece!
I guess my question is, what would have caused this, what all should I check the next time I pick it up because I am taking it back on the 20th, and should I seek some sort of compensation for the screw up, other than having to drive another hour to and from to have it repaired (I hope for free), again?!
Take it in on a Saturday, couple hours later, parts on, looks good, out the door I go.
This is where I messed up.
A couple weeks later, lets say 2, again, letting the wife into the passenger side after dinner, get to the door, reach for the handle and nothing, doesn't unlock! Ok, well, maybe the fob is messed up, maybe I messed up, I press the unlock on the fob, let her in, drive away. Get home, assist her getting out, shut the door and press the lock button on the handle, nothing! So, I left the dealer without checking the functionality of each and every option prior to leaving, over one small 3" by 1" (roughly) piece!
I guess my question is, what would have caused this, what all should I check the next time I pick it up because I am taking it back on the 20th, and should I seek some sort of compensation for the screw up, other than having to drive another hour to and from to have it repaired (I hope for free), again?!