Bed came loose!!!!

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Lwarner03

Lwarner03

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Could do Daw, I also have insurance so one way or another I’ll get it fixed… really I was curious if anybody would chime in with a similar story but so far nobody has.
 

GTyankee

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I would contact a PDR guy
Some of them also work on light damage
 
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Lwarner03

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Good idea GT, another member had same suggestion.
 

thkbaron

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Yeah that's bs. As someone else said. The cap never would have hit the cab if the bed didn't move. Kind like saying the bed fell off and your 4 wheeler went through the window of a truck but since the bed didn't hit the truck and only the wheeler that doesn't count. The 4 wheeler never would have went through the window of the car behind you if the bed didn't fall off. Pretty BS!
 
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Lwarner03

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Baron, I wish everyone involved saw it your way. I believe they’re saying installing a cap constitutes a “modification” and voids warranty.
If that’s how they view cap installation, given how common caps are, potential buyers should be made very aware that it could void some portion of the warranty.
 

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Baron, I wish everyone involved saw it your way. I believe they’re saying installing a cap constitutes a “modification” and voids warranty.
If that’s how they view cap installation, given how common caps are, potential buyers should be made very aware that it could void some portion of the warranty.
there is no where in the manual that says you can not mount a cap. they mentioned campers with floors but not caps. Absolutely fight this. your paint is cracked so PDR will not do any good. Contact ARE and let them know that RAM is blaming the cap and see what they say. Think if this would have caused an accident where someone was killed.
 

Daw14

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Baron, I wish everyone involved saw it your way. I believe they’re saying installing a cap constitutes a “modification” and voids warranty.
If that’s how they view cap installation, given how common caps are, potential buyers should be made very aware that it could void some portion of the warranty
Google magneson moss warranty act . This makes the dealers prove what you modded caused the issue . Not the other way .
 

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Any help here would be greatly appreciated, I’m not even positive this is the best place to post about this…
As stated, the bed on my 2019 PowerWagon came loose!
Has anybody experienced this? Doesn’t seem common, I wasn’t able to find a thread on it.
In any case I’m a bit embarrassed to say my truck is basically a mall-crawler, lol. So without hard use, the bed came loose and shifted, and unfortunately my truck cap dented the cab on each corner.
Has anybody heard of anything like this before?
Ram warrantied the bed shifting and they put it back where it belongs and tightened it back down, but there are still two big dents in the cab so I’m pretty bummed about that.
The service people at my local dealer are super cool and they figured the damage would be covered as well but unfortunately in the end it wasn’t.
Apologies for any rambling on my part, really just curious if this had ever happened to anybody else?
There are six bolts attaching the box to the frame. They were all loose?

Regards,
Dusty
2019 Ram 1500 Billet Silver Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 3 June 2018. Now at 73044 miles
 

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Camper shells used to be fastened to the bed sides with bolts until the clamps came out. Everyone's concerned about drilling but the shell would not have shifted.
 
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Lwarner03

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There are six bolts attaching the box to the frame. They were all loose?

Regards,
Dusty
2019 Ram 1500 Billet Silver Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 3 June 2018. Now at 73044 miles
Dusty, the dealership did not say that explicitly, they only said there was no sign they had been tampered with. The bed was loose to the extent that it shifted and moved from its original position but nobody at the dealership could explain exactly how it had moved they just moved it back and tightened it down.
 
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Lwarner03

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Camper shells used to be fastened to the bed sides with bolts until the clamps came out. Everyone's concerned about drilling but the shell would not have shifted.
Reg, the shell did not shift in relation to the bed, the whole bed moved in relation to the rest of the truck. The dealership was able to put the bed back where where it belongs and tighten it down to where they’re confident it cannot move again.
 

thkbaron

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Yeah if it was common practice that putting a topper on a box would void your warranty in that way they'd sell a lot less toppers. I hope you fight it because I'd be pissed. I get their argument. If the topper wasn't there the damage wouldn't be there but there definitely would be damage lower. The topper actually prevented the lower damage and moved it upwards.
 

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Camper shells used to be fastened to the bed sides with bolts until the clamps came out. Everyone's concerned about drilling but the shell would not have shifted.

The cab didnt' shift independently, it went along for the ride when the bed did. How would the attachment to the bed method matter?
 

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it almost sounds as if your not sure what happened or why . other than the topper hit the cab, some how.
couple things. can you provide details of how everything unfolded that day. 4pages in youve said nothing of the details which seems strange . did you plug it at 75mph to avoid a stopped car ? slowly coasting to a red light ?
does the topper mount beyond the front part of the bed ?
the bed has some movement if the bolts are loose (for body line adjustment obviously) but its not alot.
i would like to see myself but im wondering if the topper slid on the bed top. thats what im thinking probly happened
 
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Lwarner03

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Jerry: I would not characterize it quite like that, here is what I can tell you with 100% certainty…
1) the cap never came loose, it is the bed itself that moved, NOT the cap.
The dealer reset the bed and tightened it down but they were unable to tell me WHY it had moved… torque not to spec? Forgot loctite? My imagination runs wild but dealer was unable to say exactly why it moved they simply confirmed that it had.
2) I know the exact day that it occurred, the “bumpiest” thing I drove on that day was my in-laws driveway. It’s gravel and a little rutted but I’d consider it normal use. My wife’s Impreza made it just fine. No sudden stops or evasive maneuvers, although sudden use of the brakes wouldn’t excuse the bed coming loose.
I will try and post a pic of the cap o have, it’s pretty standard.
You are right in part though, it’s undisputed that the bed moved but nobody has been able to tell me why to my satisfaction.
Edited to add the model and pic. It’s an ARE Overland model.E3EA4178-028D-4734-B27E-B9EFA4098E50.jpeg
 
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olyelr

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Jerry: I would not characterize it quite like that, here is what I can tell you with 100% certainty…
1) the cap never came loose, it is the bed itself that moved, NOT the cap.
The dealer reset the bed and tightened it down but they were unable to tell me WHY it had moved… torque not to spec? Forgot loctite? My imagination runs wild but dealer was unable to say exactly why it moved they simply confirmed that it had.
2) I know the exact day that it occurred, the “bumpiest” thing I drove on that day was my in-laws driveway. No sudden stops or evasive maneuvers.
I will try and post a pic of the cap o have, it’s pretty standard.
You are right in part though, it’s undisputed that the bed moved but nobody has been able to tell me why to my satisfaction.
The bed moved because the bolts were loose.

Why the bolts were loose is anybody's guess.
 

crazy jerry

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Jerry: I would not characterize it quite like that, here is what I can tell you with 100% certainty…
1) the cap never came loose, it is the bed itself that moved, NOT the cap.
The dealer reset the bed and tightened it down but they were unable to tell me WHY it had moved… torque not to spec? Forgot loctite? My imagination runs wild but dealer was unable to say exactly why it moved they simply confirmed that it had.
2) I know the exact day that it occurred, the “bumpiest” thing I drove on that day was my in-laws driveway. It’s gravel and a little rutted but I’d consider it normal use. My wife’s Impreza made it just fine. No sudden stops or evasive maneuvers, although sudden use of the brakes wouldn’t excuse the bed coming loose.
I will try and post a pic of the cap o have, it’s pretty standard.
You are right in part though, it’s undisputed that the bed moved but nobody has been able to tell me why to my satisfaction.
Edited to add the model and pic. It’s an ARE Overland model.View attachment 496891

Jerry: I would not characterize it quite like that, here is what I can tell you with 100% certainty…
1) the cap never came loose, it is the bed itself that moved, NOT the cap.
The dealer reset the bed and tightened it down but they were unable to tell me WHY it had moved… torque not to spec? Forgot loctite? My imagination runs wild but dealer was unable to say exactly why it moved they simply confirmed that it had.
2) I know the exact day that it occurred, the “bumpiest” thing I drove on that day was my in-laws driveway. It’s gravel and a little rutted but I’d consider it normal use. My wife’s Impreza made it just fine. No sudden stops or evasive maneuvers, although sudden use of the brakes wouldn’t excuse the bed coming loose.
I will try and post a pic of the cap o have, it’s pretty standard.
You are right in part though, it’s undisputed that the bed moved but nobody has been able to tell me why to my satisfaction.
Edited to add the model and pic. It’s an ARE Overland model.View attachment 496891

if its certain the topper was installed in proper location and didnt move on the bed rails it shouldnt be hard to figure out what happened.
did you buy the truck new or used ? used theres no telling what a previous owner may have done.
if new did did anyone touch the bed for any reason like a bed coating ? that shouldnt require loosening the bolts i wouldnt think but stranger things have happened.
you said a company installed your topper ? they normally shouldnt of needed to mess with the bolts i dont think ,EXCEPT if the bed wasnt perfectly aligned to the cab from the factory. often times theyre misaligned when new. i loosened my bolts to align it better as my ocd kept seeing a crooked bed. was easy job, loosen bolts , reposition ,tighten bolts.
if the topper guys noticed your bed crooked ,perhaps they repositioned it. if they didnt touch the bolts i guess its possible the factory left the bolts extremely loose , and you didnt notice the bed walking or it didnt start walking until it had the weight of the topper.
seems weird it only contacted in the top corner. the topper design must not maintain the same gap all the way up the cab rear portion.
 

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I would look real carefully at the cab all the way down the box for witness marks. I just looked at mine and the very first place my box would appear to hit is along the bulkhead. the only way mine looks like it would hit at the top is if the box lifted from the rear ie the rear bolts were looser than the front bolts allowing it to raise at the rear. I remember reading a post a while back either here or on the hdforum where a cap from a pre 2019 truck had a slightly different line and made contact when on a newer truck when the frame twisted. I tried to find it but couldn't.
 

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