CPO warranty

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Frankwhoa

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I bought a used 5th gen after someone hit me and totaled my CPO 4th gen. Is there a credit or refund on the unused mileage/portion of the warranty that was on the 4th gen? It's a Mopar warranty - certified preowned.
 
BossHogg

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Possibly but we don't know how the warranty was written, what paperwork were you provided for the warranty? Just because the vehicle is a CPO doesn't imply it has a Mopar warranty.
 
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Frankwhoa

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I have a policy number. Was never able to get a copy of the policy but did make a claim with it recently for the manifold bolts. Recently got a letter from Mopar saying I used it and to call about getting factory backed coverage on other vehicles, so it is/was definitely a Mopar CPO
 
BossHogg

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Frankwhoa said:
I have a policy number. Was never able to get a copy of the policy but did make a claim with it recently for the manifold bolts. Recently got a letter from Mopar saying I used it and to call about getting factory backed coverage on other vehicles, so it is/was definitely a Mopar CPO
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If it is a Mopar service agreement then you should be able to see the contract on the Mopar site using your VIN or ask your local dealer to look it up for you.
 
mikeru

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Get a hold of the dealership who sold you that vehicle. Give them the policy number and see what they can do for you. I've owned several vehicles which had aftermarket warranties, and received refunds on any unused mileage or time when I got rid of each vehicle.
 
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Frankwhoa

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BossHogg said:
If it is a Mopar service agreement then you should be able to see the contract on the Mopar site using your VIN or ask your local dealer to look it up for you.
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Yes, it showed coverage but the plan details have never been accessible despite multiple attempts (emails, calls, request button). I was able to use it though.
What would determine if it is refundable or not? Are some Mopar CPO policies not?
 
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Frankwhoa

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mikeru said:
Get a hold of the dealership who sold you that vehicle. Give them the policy number and see what they can do for you. I've owned several vehicles which had aftermarket warranties, and received refunds on any unused mileage or time when I got rid of each vehicle.
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I can do that. The replacement truck is at the dealer now. This is/was a Mopar CPO warranty (7year/100k powertrain) so not aftermarket per sae
 
jejb

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Frankwhoa said:
What would determine if it is refundable or not? Are some Mopar CPO policies not?
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I'd guess it would depend on if you paid for an extended coverage. The CPO warranty (my 18 2500 is a CPO) is not something you pay directly for, like a Mopar extended warranty. It is just included with a CPO truck. And it is not nearly as extensive as a Mopar extended warranty. Even though I had the CPO warranty, I still got a Mopar extended warranty on my truck, although well after the sale, from an online source. It was much cheaper on a CPO truck than a non-CPO one. The CPO warranty only extends the bumper-to-bumper warranty a tiny amount and gives you basic drive train protection.

So when my new truck comes in later this year, I will get a refund. But only on the Mopar extended warranty that I bought, not the CPO warranty.
 
mikeru

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jejb said:
I'd guess it would depend on if you paid for an extended coverage. The CPO warranty (my 18 2500 is a CPO) is not something you pay directly for, like a Mopar extended warranty. It is just included with a CPO truck. And it is not nearly as extensive as a Mopar extended warranty. Even though I had the CPO warranty, I still got a Mopar extended warranty on my truck, although well after the sale, from an online source. It was much cheaper on a CPO truck than a non-CPO one. The CPO warranty only extends the bumper-to-bumper warranty a tiny amount and gives you basic drive train protection.

So when my new truck comes in later this year, I will get a refund. But only on the Mopar extended warranty that I bought, not the CPO warranty.
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That's a good point. I was going on the assumption the OP paid separately for this warranty.
 
Wanted33

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I'm going out on a limb here, and guess that the CPO (Certified Pre-Owned Warranty) was part of the sale pricing for the truck. If that is so, I'm thinking there will be no refund as it is with the genuine MOPAR extended warranty. But, to find out the best thing would to be asking the dealer.
 
Wirerat

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Sign in to www.mopar.com. Use desktop view. My cpo information shows up there.

As stated above. I do not think the included cpo can be refunded.

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When i sold my '17 I received a refund on the balance of the Mopar extended warranty.
 
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