Damon7278
Member
- Joined
- Oct 18, 2017
- Posts
- 66
- Reaction score
- 15
- Location
- Fort Lauderdale
- Ram Year
- 2014
- Engine
- Hemi 5.7
So 4 months ago, the orginal engine blew so my garage told me the best option was to get a jasper engine with a 3 year 100k warranty, $10,000 plus later I get the new engine. IT took them a good 3 weeks to get the motor down here, so here we are 4 months later the new engine blew and it has been a month since jasper has dragged their feet on this matter. The intake manifold is damaged so that has to be replaced but it took Jasper a good few weeks to respond and say it has to be replaced and everything is backed order till October cause of Covid. I went ahead and took upon myself to buy one on ebay and it will be here tuesday. I have spent nearly $2k on a rental and jasper is only paying for half the labor until they get the engine in the shop I have to say that Jasper products and customer service are complete garbage and after this is done, Im taking legal matters in getting back rental fees and etc since Jasper has not taken the time or effort on helping me with this issue.