I have a 2014 with only 66k and live in New England. Yesterday going over a speed bump with a full tank the front strap disconnected. Other than some surface rust the strap looks OK but the T pulled out of the frame.
I see the recall but haven't found a version for anything post 2012. My vin shows no open recall on the NTSB site.
I'm going to call the dealer tomorrow but has anybody had this fixed at no cost on a post 2012?
Having to swap a strap is one thing. Needing to remove a tank with 32 gallons is going to be a PITA.
Yes, on my 2015 Ram 1500 QC Sport.
Over Memorial Day I was up in the Adirondacks and had the front strap fail (popped at the mount), with a full 33 gals of fuel on-board. Luckily there is a Ram Dealer only 20 miles away, drove there Friday afternoon (before Memorial weekend) not expecting much to get done, especially since the dealer was scheduled to be closed over the long weekend.
Not only did they get me in, they had the parts in stock (they replaced both front & rear straps/mounts) and had done by 10 am Tuesday morning. Also, had a free loaner car for the full weekend. Dealer, IMO, went above and beyond to fix this, though it should never had been an issue to begin with.