letsplay4u
Junior Member
ABS and traction control light came on in Oct 2022. Took it to the dealership and they said the hydraulic control unit needed to be replaced. They said the part should be in by mid-November. I called and they said that they still had no date for part. They said to escalate the matter to Rams Cares. I did and was told I would get a call in a few days. This was a week and a half ago. Got a call on Friday stating it would be shipped this week. Well got a call today and they said it would be mid-January before the part would arrive. Well, my state inspection runs out the end of the month and ask what they were going to do about not having a vehicle. They stated for me to get a rental and they would reimburse me 40.00 dollars a day for 10 days. I said Well that isn't enough money or going to cover me until the part comes in. Their statement was I am sorry but that is all we can do for you. This is the 3rd ram truck I have owned and never had one problem with the other ones. Sad that they have went to cheaper parts to make a bigger profit and really do not care about the consumers who buy these vehicles. It seems like this has been known issue for quite some time and they haven't stepped in to help.