Major Tail Gate Problem

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Retired Navy

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2019
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Hemi 5.7
On my 2019 longhorn I have three ways to open the tailgate. At times none of them work. Dealer say can't find anything. So that's way I m asking. For starters with truck unlocked I can't open tailgate manually. Using key standing a feet away want open just goes click click clik. Inside the cub overhead bottom same thing. Back to using key behind gate when it does this I have to push it in very hard after maybe 3 or 4 times doing that it may opens. I've all 3 different dealers in my area and now had a any idea what to do.
 

British Bulldog

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If you push it in hard does the button on the fob or even the handle then work? Sounds like it just needs adjusting if you can push it in and open with key.
I have longhorn with multifunction tailgate and even with an aftermarket seal( which makes it very tight) I have no issues.
 
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Retired Navy

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No it takes 2 or 3 times sometimes even more to get the tailgate to open
 

Daw14

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There is a new recall on that issue,they have not mailed notices yet.
 

yakalong

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hemi 5.7
Have you put any rubber seals around the tailgate to keep dust out? I did this since I have a trifold cover on it and dust was coming in on gravel roads. I had to shove really hard and pull the handle to finally get it to release. I put a thinner rubber seal around the tailgate and fixed my problem. Don't know if this could be your problem or not just throwing it out there.
 
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