fmichelson
Junior Member
New to forum but urgently need help; During my 3yr lease on a 2019 Ram 1500 Bighorn the plastic window pillars AND casing of side view mirror warped 2-3 times during that period, then traded vehicle in for a 2021 (same type vehicle) and just happened again towards end of summer. Dealer Service Dept continues to state 1) NEVER heard of this problem, 2) I must be contributing towards problem, 3) Will no longer do repair/replacement for free meaning cost on me. This is a huge issue to me considering if happens again (which assume yes), that I will be riding around with a crummy look on truck and at end of lease Chrysler will back charge me. So in short, has ANYONE experienced this under normal environmental conditions (live in CT and park on pavement in front garage) and what recourse do I have against Dealership and/or Chrysler.....help as I am totally frustrated with truck, mfgr, dealership, and how service-sales-chrysler act as independent parties!