New 2500 - relay recall. what to do?

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jejb

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Is the recall for the grid heater relay? Just disconnect it and live without the grid heater. No worry about the killer grid heater bolt destroying the engine.
Doesn't really help the OP since the dealer can't legally sell him the truck as-is. But it did interest me enough to go search YT for videos on how do that. Seems the "wiggle" test on the bolt is the important thing.
 

RamCares

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Honestly better off waiting for the truck you ordered. Reach out to Stellantis, or @RamCares on here. Since it's a newly built vehicle they may be able to expedite the replacement relay. Or you can do your own due diligence and try to source a replacement relay for your selling dealer. Find the part # and call every dealer within 500 miles of you. You may just find one you can buy and have sent to your dealer. Lord knows dealer service centers give zero ***** about trying to help their customers.
Thank you so much for tagging us in this as it is the best way to get ahold of us outside of a direct message. We'd love for the OP to reach out to us via direct messaging. We may be able to help!

Callie
Ram Cares
 

PJ Snyder

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I ordered a ram 2500 limited megacab, back in november, its scheduled to be delivered this week. Last week, i got a message from the dealership saying its affected by the recall, and can not be sold until the recall has been performed. Estimated 3 months to accomplish the recall.

I've honestly thought about just ordering the 'same' truck from a different dealership. It will take about the same time for a new ram vs them fixing the recalled one. I hate spending 100k on a recalled truck.

What is everybody thoughts? What would you do?
That sucks
 

Rjeff

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THEY MUST HAVE SOLD IT FOR MORE MONEY TO SOME ONE ELSE
 

RamRigger

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Personally I'd just wait it out. You might experience the same recall, and 3 month wait until the next one is also fixed, and still lose the $500 by re-ordering.
 

Bandit1859

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I ordered a ram 2500 limited megacab, back in november, its scheduled to be delivered this week. Last week, i got a message from the dealership saying its affected by the recall, and can not be sold until the recall has been performed. Estimated 3 months to accomplish the recall.

I've honestly thought about just ordering the 'same' truck from a different dealership. It will take about the same time for a new ram vs them fixing the recalled one. I hate spending 100k on a recalled truck.

What is everybody thoughts? What would you do?
Can you not find one on a lot on line. When I was buying a Jeep It was hard and they were not close but I found some
 

Dusty

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Its a 2023, I gave 500 dollar deposit. Which I may or may not be able to get back.
I ordered it exactly how I wanted it.
Is there a trade-in involved in this deal?

If there is you might want to ask the dealer about the unexpected miles you'll be putting on the trade-in and how it will impact your deal.

Regards,
Dusty
2019 Ram 1500 Billet Silver Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 3 June 2018. Now at 85402 miles
 

AnthonyRI

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Thinking is Skewed and Logic is not following it all the way.



Weakest thinking of your entire idea?
You will probably get the exact same truck.

You cancel your order, so truck sits on the dealers lot, if it's already there, or a Factory lot.

Place anew order, fairly close by, for exact same truck.
Factory gets that newly created order, from new dealership.
Sees there is an unsold truck, exactly like it, nearby.

Factory contacts dealer that has the unsold truck, ships out a new window sticker,
with the new selling dealers information on it. Takes 2 days, tops.

Window sticker is slapped on, truck hauled or driven over to other dealer
and Bob;s Your Uncle! You got a truck.
Totally respect if you said you have seen this in practice (the window sticker swapping) in the past, but that seems like a pretty big con game for not much gain for the manufacturer, no? They'd have to change VIN? I'm just not seeing why they'd go through the effort as opposed to simply starting another order. RAM already got paid for the one on the lot recall part (though they do credit a bit for the wait) it's gone in their minds, why would they avoid making a new build?
 

gofishn

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Totally respect if you said you have seen this in practice (the window sticker swapping) in the past, but that seems like a pretty big con game for not much gain for the manufacturer, no? They'd have to change VIN? I'm just not seeing why they'd go through the effort as opposed to simply starting another order. RAM already got paid for the one on the lot recall part (though they do credit a bit for the wait) it's gone in their minds, why would they avoid making a new build?

Not seen it done, did it, myself.

WE'd get stacks of window stickers, go out, rip off old ones that factory put in, put in new ones.

Prices go up, always.

even had a few dealer trades, selliogn dealer woudl ask us to remove old sticker, which showed our dealership, so he could put his sticker in, when truck got to him.

so, y ea, I know this stuff goes on./

What do you think is easier?
Bulding an entirely new truck, when they're hundreds of build requests ahead of yours. or, printing off a new label, ups'ing it to the dealer and slapping it on. wait a coupel of weeks, here ya go, can;t belive how fast they got this one built!

inspect MSRP, yeah, sellign dealer ship to
price

wait a minute
thats the saem VIN asd my last truck!

99.99% will never catch it, one that does, buy it or go away and buy ford we;re done ******* aorudn with you, Ralph Nader
 

Jimmy07

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Not seen it done, did it, myself.

WE'd get stacks of window stickers, go out, rip off old ones that factory put in, put in new ones.

Prices go up, always.

even had a few dealer trades, selliogn dealer woudl ask us to remove old sticker, which showed our dealership, so he could put his sticker in, when truck got to him.

so, y ea, I know this stuff goes on./

What do you think is easier?
Bulding an entirely new truck, when they're hundreds of build requests ahead of yours. or, printing off a new label, ups'ing it to the dealer and slapping it on. wait a coupel of weeks, here ya go, can;t belive how fast they got this one built!

inspect MSRP, yeah, sellign dealer ship to
price

wait a minute
thats the saem VIN asd my last truck!

99.99% will never catch it, one that does, buy it or go away and buy ford we;re done ******* aorudn with you, Ralph Nader
I’m not even understanding what you’re talking about, or what type of window sticker scam you were running (what, 30 years ago?), but your not pulling off simply switching window stickers around on a vehicle nowadays, no matter how big of a conspiracy theorist you are.
 

Dusty

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I’m not even understanding what you’re talking about, or what type of window sticker scam you were running (what, 30 years ago?), but your not pulling off simply switching window stickers around on a vehicle nowadays, no matter how big of a conspiracy theorist you are.
Probably the Monroney sticker or label that lists the VIN, equipment, optional features, price, EPA rating, ect.

Not sure how you use this device to reassign a VIN.

Regards,
Dusty
2019 Ram 1500 Billet Silver Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 3 June 2018. Now at 85438 miles
 

2020PW

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I hate spending 100k on a recalled truck.

So with that train of thought what do you do after purchase when recalls are issued?

Do you not let them apply the recall and have a 100k broken vehicle or do you just trade and buy again?
 

2020PW

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Not seen it done, did it, myself.

WE'd get stacks of window stickers, go out, rip off old ones that factory put in, put in new ones.

Prices go up, always.

even had a few dealer trades, selliogn dealer woudl ask us to remove old sticker, which showed our dealership, so he could put his sticker in, when truck got to him.

so, y ea, I know this stuff goes on./

What do you think is easier?
Bulding an entirely new truck, when they're hundreds of build requests ahead of yours. or, printing off a new label, ups'ing it to the dealer and slapping it on. wait a coupel of weeks, here ya go, can;t belive how fast they got this one built!

inspect MSRP, yeah, sellign dealer ship to
price

wait a minute
thats the saem VIN asd my last truck!

99.99% will never catch it, one that does, buy it or go away and buy ford we;re done ******* aorudn with you, Ralph Nader

What kind of fly by night dealership is that? I always see the invoice and even got a check sent back because I over paid according to FCA.
 

gofishn

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Somewhere, we got off track.
It is no differen than any Retailoer, marking up items laready in stock, because the replacement item , is goign to cost them more.

not unlike a gas station. that gas, in their tanks, is already paid for. When they raise the pump price, it is not because it suddenly cost them more but beacuse the gas they will replace it, has gone up;.

Regardign the same truck being sold at different dealershi.

truck is built, it goes and sits in a parking lot, then it is transported, usually by train, where it sits in yet another parking lot, then transported by truck, to yet another parking lot, ususlly the sellign dealerss.

knowing that this truck is meant for dealer X, to fulfill a dealer generated order. Order might be for reatil customer alread wit a deposit but that guy has not really bought anything yet, reason he can say Nope, for whatever reason, even one given by OP.

SO, another dealer has a deposti, for exact same truck.In this case, by same guy but that is so rare as to be non existent.
either way, that ruck, equiped, has a sold orde,r so it will move from yet another parking lot to eventualy final retail dealer. so the MSRP will need ot be changed ot reflect that.

Fiuanally and this is vitally important.

it is NOT unknown that:
all dealers are crooks.

Is this something, of which, you were unawares?

if so, I am truly sorry and will not discuss Santa Claus.
 

gofishn

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I’m not even understanding what you’re talking about, or what type of window sticker scam you were running (what, 30 years ago?), but your not pulling off simply switching window stickers around on a vehicle nowadays, no matter how big of a conspiracy theorist you are.


Sorry did not see your post.
Noticed someone else, reply to it but could not see it myself.

Seems I have already placed you on my Ignore List.

Here goes, yes, I last in a dealership, over 30 years ago.
To this day, have gobs of family, and friends, who still do work in dealerships, either as Owners or upper management.
My Finger is still on the pulse, one could say.

There is no Conspiracy. No Theory. No VIN Changeing.

All that is changed is the MSRP.
What s on changed on that MSRP is, usually, but not in all cases, the selling dealer and or the price.
Prices go up, MSRP needs to change. Kind of pump price at a gas station or price of a shirt, at teh store.
Mrk downs are advertised as rebates,or kept hidden, dealero nly , so deaelr can allow more for that **** trade in allowance.


Truck in question, by original selling dealer may have been meant for dealer x, but dealer Y ends up with it.

Now, in almost all circumstances, it is simply shipped off with original dealer listed on VIN and is called a dealer trade.
Dealer X ships off the truck to dealer Y. Deaelr reciprocates with similar value priced unit, to dealer X.
they swap cars adn h old back.

Sometimes, rare but it des happen, there is no trade or swapping of cars, form one dealer, to th next dealer.

Reason this is rare is due to whats know as hold back. Built in exra profit for the dealer, who originally got the car or truck.

that is why all advertisements proclaimin Dealer Invoice pricing carry a small disclaimer,
Invoice does not reflect actual dealer price.

Becasue it si NOT actual dealer price.

teh Factory keeps a little bit back, for the dealer.

In a perfect world, this acts a buffer. =for the interest charged on teh dealers floor plan form time car got to his dealership to time it left as a sold unit.
Most dealers, even today and huge conglemoreates, sue soemoen elses money, not their own.
that way, if they lose it all, they still have their money. Little bit of ink on a piece of legalize and the debt goes away and they keep their cash.

I would love to delve further into this topic but cannot give an lifetimes of knowledge, in this limited space, when i do nto know how to type.


No need to reply, I will not see it and, now that i know wht soemoens rely to what appears to be empty space actually is, will no longer look further.
that space is empty , for a reason.
 

GTyankee

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Original Poster stated he ordered exactly what he wanted
They built it, but it has at least one recall & No Dealership can sell or Transfer a vehicle with a Recall pending.
 

Bluejoe

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Hey I wait part probably come in sooner then might expect.
 

ozzymax

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I went to buy a new 2500 diesel, they told me about the recall--didn't know before. Said I can put a deposit and I'll get the truck when it's fixed. Anyone here have an idea of when that could possibly be? One dealer said it will be in a week or so...a different one said could be tomorrow, could be in 4 months. Anyone who is a current owner waiting on the fix have any better info on this? I want to get the truck, but not if it will just sit there another 4 months.
 

06 Dodge

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I went to buy a new 2500 diesel, they told me about the recall--didn't know before. Said I can put a deposit and I'll get the truck when it's fixed. Anyone here have an idea of when that could possibly be? One dealer said it will be in a week or so...a different one said could be tomorrow, could be in 4 months. Anyone who is a current owner waiting on the fix have any better info on this? I want to get the truck, but not if it will just sit there another 4 months.
Last I was told by my dealer 3 weeks ago they have no ETA for parts to fix the grid relay best guess was maybe mid April
 

runamuck

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salesmen will lie for sure. I was about buy a '22 slightly used 2500 from a local dealer last week and when I asked him about the recalls he said they take care of all the recalls before they offer them for sale. I ran the vin and found the 3 current serious ones still undone. I bought from another dealer who told me about em and explained what they are, which I had already knew about, and I decided to roll the dice since I know plenty of folks with the 6.7 and none have had any problems.
 

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