Air ride compressor failure

Hey guys, looking to see if anyone else is having issues with their Air ride? Just purchased a 2019 Ram 1500 Limited back in October and when cooler weather began to roll in, I noticed the truck literally looks like it's doing the downward dog yoga position.. took it to ram dealership 3x only for them to tell me it passes all diagnostics and though they can see there is a problem they can't do anything about it as it passes all tests. That was in Feb.. fast forward to April, compressor finally bit the dust and came out from work to it stuck in entry/exit mode with "Service Air Suspension immediately" warning message. Took bk to dealership only to get met with part being backorder and will be close to 3-4 weeks before the part arrives. Also, side steps were malfunctioning and dealership said its all due to the air ride issues as their all intertwined???
I absolutely love this truck and have been waiting 2 yrs prior to purchasing but now I think I've bought a lemon that nobody knows (dealership included) how to fix it and Chrysler is dragging their feet.
Is anyone else having any of the same issues or with getting OEM parts??

Same problem with 5 day old truck. 2022 limited. Said it needs new module. Hope that fixes it. Love this truck with ram boxes and multi function tailgate

Hopefully it does fix it! Hard to stomach on a 5 day old truck!
After 3.5 months of Ram fumbling excuse after excuse, my truck is back in my possession. Turns out both front airbags were blown and the compressor had burnt itself out since "it passed all diagnostics" all of this is exactly what I told them initially and hell I'm a banker, not even a mechanic in the slightest. Smh.

2014 laramie with air suspension never again looks like the problems are still ongoing

You gotta love it…you truck is wallowing on the air suspension and they can’t fix due to no codes. How dumb is that??

I had a transmission go out in a 2000 Ram and the dealer said the torque converter had welded itself to the transmission housing. The engine did run but I had no gears. If that were possible the truck would have flipped itself over when the engine was running because the engine turns the torque converter which is supposedly welded to the transmission case, which is bolted to the frame. Good grief!!

zogg said:

You gotta love it…you truck is wallowing on the air suspension and they can’t fix due to no codes. How dumb is that??

I had a transmission go out in a 2000 Ram and the dealer said the torque converter had welded itself to the transmission housing. The engine did run but I had no gears. If that were possible the truck would have flipped itself over when the engine was running because the engine turns the torque converter which is supposedly welded to the transmission case, which is bolted to the frame. Good grief!!

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The problem with the dealers today is they hire nothing but maintenance guys/code readers for less salary who work under one class A mechanic. The real diagnostic/troubleshooting days are over. It's plug in the computer.....no codes.....no problem. Mean while that same computer can't tell a mechanical slop issue or any other mechanical issue. I will NEVER be tied to a vehicle warranty ever.

jr27236 said:

The problem with the dealers today is they hire nothing but maintenance guys/code readers for less salary who work under one class A mechanic. The real diagnostic/troubleshooting days are over. It's plug in the computer.....no codes.....no problem. Mean while that same computer can't tell a mechanical slop issue or any other mechanical issue. I will NEVER be tied to a vehicle warranty ever.

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It‘s not so much who they hire, it’s more how hard it has become to get paid for warranty repairs. If there’s no codes or a complaint can’t be verified in half an hour of being in the shop most times it will get kicked out and given back to the customer.

That’s the standard procedure they want the techs to follow. Warranty won’t reimburse techs/dealer for trying to fix a problem they can’t verify in under half an hour. So the consumer ends up with a terrible experience and techs won’t spend proper time trying to figure out a problem if they’re not getting paid.

jr27236 said:

The problem with the dealers today is they hire nothing but maintenance guys/code readers for less salary who work under one class A mechanic. The real diagnostic/troubleshooting days are over. It's plug in the computer.....no codes.....no problem. Mean while that same computer can't tell a mechanical slop issue or any other mechanical issue. I will NEVER be tied to a vehicle warranty ever.

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its not the dealers fault its the trade schools. They do not teach the basics anymore they just teach how to use a code reader and go on from their.. We have gys coming out of school that do not even know how to do basic electrical tests with the multimeter. Its frigging pathetic

zrock said:

its not the dealers fault its the trade schools. They do not teach the basics anymore they just teach how to use a code reader and go on from their.. We have gys coming out of school that do not even know how to do basic electrical tests with the multimeter. Its frigging pathetic

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It’s not just anyone’s fault, it’s a combination. Manufactures will do just about anything to reject warranty claims and charge back the dealers. It makes it very difficult for a tech to do everything properly and if one little thing is missed they will kick back the claim and a tech will get paid nothing. Add that to the flat rate atmosphere and it’s a system that creates bad techs and drives good ones away.

I was a dealer tech for just over 15 years. Just recently got of it. I saw the industry as a whole consistently get worse and worse over the years to the point I wouldn’t really recommend it as a trade to get into.

I’m in Canada so things are a bit different here. You have to complete a 4 year apprenticeship mixed with on the job and college training to become licensed. When I first got in and you wanted to register to go to college classes were packed and you had to fight to get a spot. Now the colleges in my area struggle to fill a class and aren’t running the courses as often because the interest in the trade has dropped dramatically. In my opinion the automotive industry has treated techs poorly for too long to the point that a lot of the good ones left and there’s very few new techs coming up the ranks to replace them.

Wow, wait till the EV Cluster hits the fan, Testica has their own software engineers diagnosing those Battery powered bricks, how to warm up the battery before you charge it, and using residual heat off of the motors to warm up the batteries!!!

We're needing to replace our air compressor it's frozen right up.

We had two replacements done under warranty as we had extended to 140K KMs, a number of air bleeds, and a couple other times to the dealer to get it worked on.

After the fact, it turns out that a couple caps of air suspension drier/lubrication (quite a few YouTube vids on the subject) into the intake hose behind the right rear taillight assembly takes care of the winter blahs. Too bad I've learned that after the fact. :0(

I'll post a new topic with the question I have.

I had a module go out in my 22, for the Uconnect. Part took three weeks to show up. Just a sign of the times. I doubt the other brands are fairing much better with parts availibilty.

PhilipElder said:

We're needing to replace our air compressor it's frozen right up.

We had two replacements done under warranty as we had extended to 140K KMs, a number of air bleeds, and a couple other times to the dealer to get it worked on.

After the fact, it turns out that a couple caps of air suspension drier/lubrication (quite a few YouTube vids on the subject) into the intake hose behind the right rear taillight assembly takes care of the winter blahs. Too bad I've learned that after the fact. :0(

I'll post a new topic with the question I have.

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The air brake fluid trick is really only a temporary solution. Once the fluid absorbs all the moisture it can it's stuck in there with no way to purge it out without a nitrogen purge and recalibration, but it will usually get you back to normal ride height for a little while. I've used it in the past waiting on a dealer appointment so I could keep driving without destroying my back driving on the bump stops.

BWL said:

The air brake fluid trick is really only a temporary solution. Once the fluid absorbs all the moisture it can it's stuck in there with no way to purge it out without a nitrogen purge and recalibration, but it will usually get you back to normal ride height for a little while. I've used it in the past waiting on a dealer appointment so I could keep driving without destroying my back driving on the bump stops.

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Okay. That makes sense.

I've been calling around for suspension delete numbers. Stock height sits around $3K here with lifts starting at 2" above stock hitting the $5K to $6K mark.

Decisions decisions.

That seems a bit steep to add a 2" lift. Bilsteins coilovers in front I believe are bolt in and slightly longer rear coils and shocks shouldn't cost much more. A 2" doesn't require a lot of extra parts. Not sure how much labour involved to remove the old system like it was never there.

barr0208 said:

2014 laramie with air suspension never again looks like the problems are still ongoing

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yup! Air bag systems have always been the bane of the owners' lives! Land Rovers were horrible! Lincolns too.

The word out there is the 5th gen 4-corner air suspension was supposed to be new and improved, are the 5th gen any better even in the colder climates?

Dodge 1500 4X4 said:

The word out there is the 5th gen 4-corner air suspension was supposed to be new and improved, are the 5th gen any better even in the colder climates?

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Never had any problem with mine, but it only got down to little below zero.

I think that the Techs are trying to fix our vehicles using a computer reading.
They don't seem to look for a physical part that is broken, that once happened with my 2009 Dodge Ram rear differential.
They did not see the pinion seal was leaking, nor did they check the fluid level & the rear end cover had a dip stick. they called & said the truck was ready, i picked it up & the next day, i had a job that took about 500 miles to do, the rear end started howling about half way.
I was at the dealership with the truck the next morning,
The service dept. had passed the job the day before, over to the Express Lanes

Any way, when the tech can't see an issue with a diagnostic tool & maybe someone else looking at it too, Do they ever write it up with pictures & send it off to the Engineers that designed it ??

Or do they say, that they can't find the issue & turn it back to the customer & tell the owner to bring it back when it breaks

I have a 2014 Ram 1500 Limited. Compressor was replaced under warranty in 2018 as it was slowing down in cold weather and not able to keep up as needed. It was replaced with a 4th revision compressor. I've concluded that if you get 4 years out of it you did good. My compressor is getting louder and louder now and having trouble keeping up once again with random come and go errors. At over 100k miles now, I have now ordered my Air delete kit to replace the system entirely. It's a really cool system that I will miss when towing or hauling at payload capacity.