Dealership Says They Won't Put Chrome Bumpers on a Custom Built Longhorn

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BWL

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Had a guy that used to show up in our RV park with a 3500 mega cab and a 10" box pulling a 40' fiver. Now that was a long load.
That would be a challenge to get parked in the tighter RV parks at least the 4500/5500 have wider front axles with a way tighter turning radius to help out.
 

Blair Stunder

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I guess they must have changed the options for 2023. I think that all trucks look better with chrome bumpers.
If the dealer can't tick off a box, then the option doesn't exist.
 

jr27236

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I personally would not want that two tone paint and then chrome bumpers. I think they'd break up the scheme of the way the truck looks. All that said, I still prefer my chrome bump is on my regular limited and never want painted bumpers due to chipping and such.

On a side note I couldn't even find a decent quality aftermarket regular style chrome bumper for my 16 Limited. So if you choose aftermarket I wish you better luck and good luck with the cost
 
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Goose55

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I personally would not want that two tone paint and then chrome bumpers. I think they'd break up the scheme of the way the truck looks. All that said, I still prefer my chrome bump is on my regular limited and never want painted bumpers due to chipping and such.

On a side note I couldn't even find a decent quality aftermarket regular style chrome bumper for my 16 Limited. So if you choose aftermarket I wish you better luck and good luck with the cost

Thanks. The West Phoenix Dealership where I bought my 2019 quotes about $810 to swap out the painted for chrome. And, I am assuming I would have the red ones to sell on Craig's list.
 

Les_Garten

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Buy the truck, have the bumpers chromed...
 

Dusty

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Seems rather a-nal retentive. I am looking at ordering a custom factory built 2023 Longhorn. They have chrome bumpers all over the place at the assembly plant in Saltillo, Mexico. They build and are putting chrome bumpers on Laramies and Limiteds,... why not just grab a couple and bolt them on? How hard is that?

I tried to reason with the lady at Mark Dodge in Lake Charles, LA about this but got nowhere. All she said is I could swap out the bumpers, aftermarket. What? And then what do I do with a pair of red painted bumpers? Fooey. I'd like to get an email address of management in Saltillo because I bet I can manage to accomplish this. Anyone have any ideas as to how I can find an email address at the Saltillo Plant?


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There's one serious misconception in your note.

There are not "lots" of chrome bumpers laying around somewhere in the factory. When a dealer places an order they get a VIN and that starts the factory purchasing process for all of the items needed for the build. This is so vendors can build the part and get them to the assembly site Just In Time. This generates a destination for every single part by VIN. There are no extras laying around.

Deviating from a standard build (true custom) may be managed by the dealer if there is such an avenue nowadays. Chrysler use to publish a delete list available to sales personnel, but I'm not sure bumpers fall into that category.

Any given sales person may not know how to handle a situation like this. My only suggestion is to contact someone in the nearest zone office to see if this can be accomplished.

Regards,
Dusty
2019 Ram 1500 Billet Silver Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33-gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 3 June 2018. Now at 86311 miles
 

airrecon

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Seems rather a-nal retentive. I am looking at ordering a custom factory built 2023 Longhorn. They have chrome bumpers all over the place at the assembly plant in Saltillo, Mexico. They build and are putting chrome bumpers on Laramies and Limiteds,... why not just grab a couple and bolt them on? How hard is that?

I tried to reason with the lady at Mark Dodge in Lake Charles, LA about this but got nowhere. All she said is I could swap out the bumpers, aftermarket. What? And then what do I do with a pair of red painted bumpers? Fooey. I'd like to get an email address of management in Saltillo because I bet I can manage to accomplish this. Anyone have any ideas as to how I can find an email address at the Saltillo Plant?


View attachment 517017
 

airrecon

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My friend ordered his 2022 Longhorn from St Charles and got the chrome bumper. My factory order 2019 the same, but that is several years ago
 

GTyankee

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jejb

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My friend ordered his 2022 Longhorn from St Charles and got the chrome bumper. My factory order 2019 the same, but that is several years ago
Yes, you could get the chrome on the Limited Longhorn last year. But not this year.
 

Vgbu56

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maybe ask the dealer to order the truck you want and also part of the order is they order extra chrome bumbers at dealers cost then when the truck comes in and the bumpers are in they install at no cost. If they want the sale they may do it . get it in writing
 

GTyankee

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While there may not be ANY 100% Brand New Bumpers available
BUT !!

There are thousands of take offs all around

Remember, every Bumper maker, ie: Ranch Hand, Rough Country,
ADD, etc. must have a pile of Factory Stock Bumpers in their satellite yards
 

Bandit1859

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Seems rather a-nal retentive. I am looking at ordering a custom factory built 2023 Longhorn. They have chrome bumpers all over the place at the assembly plant in Saltillo, Mexico. They build and are putting chrome bumpers on Laramies and Limiteds,... why not just grab a couple and bolt them on? How hard is that?

I tried to reason with the lady at Mark Dodge in Lake Charles, LA about this but got nowhere. All she said is I could swap out the bumpers, aftermarket. What? And then what do I do with a pair of red painted bumpers? Fooey. I'd like to get an email address of management in Saltillo because I bet I can manage to accomplish this. Anyone have any ideas as to how I can find an email address at the Saltillo Plant?


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If you go to build a ram .com. You can build your truck. And it will let you add everything that is available and what’s not. They build packages now not individual parts and pieces
 

nlambert182

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If you go to build a ram .com. You can build your truck. And it will let you add everything that is available and what’s not. They build packages now not individual parts and pieces
Exactly.

This streamlines their production process and allows them to manage their costs and maintain profitability.
 

Riccochet

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If you go to build a ram .com. You can build your truck. And it will let you add everything that is available and what’s not. They build packages now not individual parts and pieces
Except the website is not 100% accurate to what you can actually order at a dealer via the dealer's ordering site. There is a certain level of customization you can do with options that simply don't exist on the website builder.

For instance, for the longest time some options removed other options. Like adding the night appearance package used to remove the bucket seats, for whatever reason. And you couldn't select the sport appearance package with any motor other than a diesel. The website was a disaster that made no sense.

Ford's is/was the same way. I was building a F250 and any time I added the black trim package it reverted the color of the truck to black. Even though I confirmed with the dealer that you could add that package to any color truck.

What I'm saying is don't take the website builders as gospel. They're anything but accurate.
 

AnthonyRI

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Except the website is not 100% accurate to what you can actually order at a dealer via the dealer's ordering site. There is a certain level of customization you can do with options that simply don't exist on the website builder.

For instance, for the longest time some options removed other options. Like adding the night appearance package used to remove the bucket seats, for whatever reason. And you couldn't select the sport appearance package with any motor other than a diesel. The website was a disaster that made no sense.

Ford's is/was the same way. I was building a F250 and any time I added the black trim package it reverted the color of the truck to black. Even though I confirmed with the dealer that you could add that package to any color truck.

What I'm saying is don't take the website builders as gospel. They're anything but accurate.
Correct - easiest example is colors. On most RAMs right now on ramtrucks.com it is showing half the colors that are actually available. Best way is to build it out and send to your preferred dealer (or multiple, actually) for a quote.
 
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