I would love to go to another dealership. Problem is I live in a small town and the next dealerships are 3 hours away one way. Guess that’s the downside of living in a small town.
Agreed. I’ve had issues with the same Service Manager in the past when he was a Service Writer. Dealership is now under new ownership so hopefully their customer service improves tremendously.
Agreed. After talking to Ram Cares (4 different people) I was informed the dealership never put in a warranty claim for it. Of course I went back to the dealership and gave the Service Manager a piece of my mind. It wasn’t pretty. The dealership is now telling me that they will warranty it...
I’ve purchased a new 2021 Ram 1500 for my wife last September. After detailing the truck I noticed the chrome on the grill is starting to peel. Took to my dealership to get it warranted. They say Ram denied claim. Spoke with 3 people at Ram Cares and was not able to find out why warranty was...
You can just download the Sirius XM app on your smart phone if you already pay for their service. Of course you’ll depend on cell service being available.
I too live in a rural town in AZ. The Dodge dealer here has a service department that I don’t trust. Took my 2500 to them to have the pinion seals replaced because they were seaping. They refused to do it stating the front and rear diffs needed rebuilding. Asked them how they came to that...
Long story short my insurance company (AAA) helped me purchase a vehicle from Enterprise after my car got totaled. Got to know the salesman pretty good after purchase. Allot of used cars on dealers lots are rental turn ins. They can bring up a vehicle with vin # and let you know uf the vehicle...
I found out the hard way. I have to take my trash can up to the road to have them pick it up. I just drop the tailgate, jump up and hold on the trash can. Wife drives up the road and we drop it off. I jumped back on the tailgate. As wife was backing up the darn truck slammed on the brakes and...
I purchased my wife a 2021 Ram. Once the U Connect service expired I refused to pay the price to keep it. She still gets Sirius and navigation without the service.
I let mine expire. They sent me a survey and asked why. Told them it was to expensive for what I would use it for. After around a month they offered it to me at 1/2 price.
After searching 6 months for the right 1500 my wife wanted I drove 3 hours to pick it up. When I arrived at the dealership they couldn’t find it. Long story short-it got stolen the night before. Went by another dealership and low and behold there was a truck she liked. Had to haggle on the price...
Have you tried Earnhardt Chrysler in Chandler? I found they had the best deals in AZ, NM, Colorado or California. I went on the internet to get pricing.
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