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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
My initial post of 14 weeks was incorrect, now the truck is 18 weeks on the dealer lot. The service advisor is now telling me the repair may be corrected in January with the holidays and shortages of parts. Interesting enough; seriously, does anybody have any information about this? Is the...- MurderedOut
- Post #48
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
UPDATE: Ram has now updated me from 12-14 weeks to 24-30 weeks, parts backorder! Yes, that is correct, HPFP Recall, Truck disabled on dealer lot. Will not be repaired until "maybe" February 2023, no promises - parts backorder. Ram went from being a great company to a low class bottom tier...- MurderedOut
- Post #44
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
I just learned today that the parts issue will be an additional 3 months! RAM apparently no longer provides parts on 2019/2020 recalls Y78, at least here in DFW Texas on a priority basis. Knowing this truck, pictured here, will sit on the dealer service lot until at least January 2023 from...- MurderedOut
- Post #41
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
Thanks for that info. I guess my expectations of a reliable product need to be re-evaluated in current times. When I tell my Ram dealer service advisor that I want to get rid of this truck, at least he reminds me that this truck is better than the other brands and he loves his Ford.- MurderedOut
- Post #32
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
I feel your pain. Mine stopped in the middle of the road on August 2nd. As of today, still waiting on parts. Original ETA, 12-14 weeks. Very disturbing.- MurderedOut
- Post #31
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
Yea well today I worked with an Attorney in Dallas to file suit against RAM for the loss of the truck. It has been 6 weeks since I have had use of the truck, $1400 month payments and out of pocket rental car expenses needless to say paying someone else to tow my equipment. RAM basically stated...- MurderedOut
- Post #22
- Forum: Engine & Performance
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CP4 Fuel System Failure - 14+ Weeks to repair Disabled Truck - Ram Doesn't Care!
On 08/02/2022 My 2020 RAM 3500 LIMITED failed during travel in an intersection in the DFW area. I was not certain how to deal with this as I felt this is a fairly new truck and should not have just died in the middle of the street with only 20 months of use and 31k miles. Immediately I called a...- MurderedOut
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- Forum: Engine & Performance
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