Search results
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Transmission "Ordeal"
Well over a year since FCA officially bought back my truck…I’m still getting emails for check engine lights!! I once found the truck for sale in Arizona at a dealer that had used car section for buy-backs, claiming most issues are minor in nature and only resulted in buy backs due to part...- 973604x4
- Post #74
- Forum: Heavy Duty
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Transmission "Ordeal"
FINAL UPDATE 363 days later...FCA has refunded every penny owed to me from my 2018 Ram. And I have 10k miles on my 2020 Chevy 1500 Z71 3.0 duramax. Love my little duramax.- 973604x4
- Post #72
- Forum: Heavy Duty
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Transmission "Ordeal"
wont own a new dodge again, that’s for sure. I still think dodge 3/4 & 1 tons are the best looking trucks on the road and wish I could bring myself to buy another...but not after the way FCA treated me. I’ve made it this long without a truck by using my company truck and old trucks at the...- 973604x4
- Post #69
- Forum: Heavy Duty
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Transmission "Ordeal"
It happened - FCA bought my truck back today. Still waiting on refund for my mopar extended warranty. I never got past the standard manufacture’s warranty.- 973604x4
- Post #67
- Forum: Heavy Duty
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Transmission "Ordeal"
I have a small town lawyer. I partnered with him not long after he started his practice. He’s smart enough to see the value in taking care of customers. If not, everyone in town would know quick. We FINALLY have a resolution date set. FCA is calling it an “exchange” appointment. 6/25/2020...- 973604x4
- Post #66
- Forum: Heavy Duty
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Transmission "Ordeal"
in Texas, there’s a specific formula used to calculate the lemon law buy-back amount. It is pretty fair. It’s basically full sale price minus a mileage rate for the amount of Vehicle use before issues. my attorney rates are very fair as well. I’ve partnered with a local attorney & CPA firm for...- 973604x4
- Post #64
- Forum: Heavy Duty
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Transmission "Ordeal"
This “ordeal” will be settled by a lemon law ruling. Hated for it to come to this. Just waiting on the final number$ now.- 973604x4
- Post #62
- Forum: Heavy Duty
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Transmission "Ordeal"
Still no news on repair. I visited the dealer Saturday 2/29/2020 to remove personal belongings from my truck. They said they are still waiting for an open bay and there’s 13 trucks in front of me. If my truck didn’t get fixed this by March 6, It wouldn’t be done for an additional week due to...- 973604x4
- Post #61
- Forum: Heavy Duty
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Transmission "Ordeal"
For the last week I’ve been waiting for the dealer to have an open bay to get my truck in the shop. A stop work order was issued and then later lifted for truck. FCA is back to the old games of “no good will efforts” will be offered until the vehicle is deemed repaired or unrepairable. The guy...- 973604x4
- Post #60
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA called Friday 2/7 and wanted to know if I had retained legal representation. I haven’t but I have kept my lawyer aware of the situation in case he was needed. FCA told me that a work-stop order was placed on my vehicle and they need to figure out why. FCA in Michigan said they need to get in...- 973604x4
- Post #58
- Forum: Heavy Duty
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Transmission "Ordeal"
Update on truck: FCA called on 2/3/2020 to notify me that repairs had been authorized for my vehicle. I didn’t catch the whole list but It included a new torque converter. update on situation: Still in resolution negotiations with FCA.- 973604x4
- Post #57
- Forum: Heavy Duty
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Transmission "Ordeal"
Wait a minute..... late afternoon phone call from a FCA Regional Service Manager. We’re in resolution negotiations. I’m shocked. We had a 25 minute discussion. Should hear something back in about a week.- 973604x4
- Post #56
- Forum: Heavy Duty
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Transmission "Ordeal"
Thursday update. FCA case manager said “the dealer is still trying to replicate your issue. I will call back on Monday.”- 973604x4
- Post #54
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA called back. Dealer says they are working my truck now supposedly. FCA case manager said that he’ll call me again on Thursday per his usual 48 hour call.- 973604x4
- Post #52
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA just called. Asked if I was able to drop off my truck at the dealer on Friday last week. Well yes, I did...I even left my case manager a voicemail to let him know. FCA says the dealer claims to have not seen my truck.... ....turns out FCA case manager was calling the wrong dealer.- 973604x4
- Post #50
- Forum: Heavy Duty
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Transmission "Ordeal"
My wife took me to retrieve my 1997 5.9 gas farm truck. No AC and barely a dash left but the drivetrain is solid!!- 973604x4
- Post #44
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA would not return the dealer’s calls for work authorization. FCA would not provide definite guarantee that rental vehicle fees would be reimbursed. FCA did say that if the truck wasn’t returned to a dealer today, the case would be closed. So my truck was dropped off at a dealer today. No...- 973604x4
- Post #40
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA called today and said the dealer can see me on Thursday. I was also informed that the dealer doesn’t have any loaners available so if I want a truck, I need to get a rental out of my own pocket and they will reimburse. I asked if I could get a statement in writing for them to agree to...- 973604x4
- Post #39
- Forum: Heavy Duty
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Transmission "Ordeal"
I did speak to my FCA/RamCares case manager on 1/14 following my Stanley CDJR visit on 1/13. I explained my concern regarding the trans cooler, trans filter, front pump, and bypass valve not being corrected from the first transmission rebuild or at least not specified on repair documents. FCA...- 973604x4
- Post #33
- Forum: Heavy Duty
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Transmission "Ordeal"
FCA/“RamCares” doesn’t really care. I told my case manager I’m ready to visit the ford dealer. His response...”that’s certainly within your rights sir.” I drove a 2020 F-250 7.3 gas that same night.- 973604x4
- Post #32
- Forum: Heavy Duty
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Transmission "Ordeal"
Went to Stanley CDJ in Brownwood, TX today. Impressed with the service department there. They set the transmission into learning mode again and checked for codes. No codes at all. They agreed the transmission is rather noisy but it needs a while to break in. I thought it was odd that I could...- 973604x4
- Post #26
- Forum: Heavy Duty
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Transmission "Ordeal"
PM sent & thanks for the advice!! I did email RamCares with the same report from here.- 973604x4
- Post #25
- Forum: Heavy Duty
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Transmission "Ordeal"
I picked my up truck on Saturday January 4 after 40 days of not having my truck. Transmission is rebuilt. New Tq converter, few clutches, L/R piston and some miscellaneous. The didn’t dealer wash or rinse my truck at all. I did scrub their loaner clean before I took it back. Low jack was...- 973604x4
- Post #22
- Forum: Heavy Duty
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Transmission "Ordeal"
i had not noticed any slipping issues in the early days of owning the truck. The service manager and mechanic actually showed me the L/R piston seal. It was clear that the lip wasn’t seated correctly. They explained that the fluid bypassed the seal and, overtime, caused several transmission...- 973604x4
- Post #21
- Forum: Heavy Duty
