After 4 trips to the dealer, I finally called CFA customer service. Once again I was told "they are working on a fix". No timeline available as of now. I was told the third quarter at the dealer, but told by CFA that they don't know when. Like most of the rest of you folks, after spending nearly 70k for a truck that is supposed to be the best in the business, CFA has fallen flat on their faces on this 12" screen center stack. I was basically told, they will get to getting a fix, if and when they want to. Same as being told 'you bought the truck, spent your money and now we don't give a s**t.. I've been with Ram for years, but I'm seeing a different company in my very near future. As much as I like Ram trucks, I'm not going to keep getting screwed over by this company.. Rant Over..