dmalonecentral
Senior Member
- Joined
- Nov 15, 2017
- Posts
- 290
- Reaction score
- 224
- Location
- Tempe, AZ
- Ram Year
- 2019
- Engine
- 5.7L HEMI® V8
Open to any advice as well.
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Looking for anyone that has had a similar problem with the 12inch screen going out. At the dealership yesterday to talk about options and the GSM said that their personal opinion was that these units were not heat tested well enough which leads me to believe that it’s going to be a long term problem here in Phoenix and I probably should look to get out of this truck ASAP. He proceeded to tell me that these are like computers (Well, he’s not wrong). I had to chuckle as this line went through my head being in IT and the GSM telling me that these screens were like little computers. “It seems to run on some form of electricity”
And if anyone unfortunately needs to get the screen replaced mine has been at the dealership 18 days so far and the ETA on the replacement is August 17th.
Lemon law says that if the car has been in the shop for a total of 30 days then I am eligible.
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