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It's most likely the heater core is partially plugged, there's quite a few posts on this particular issue.Any suggestions?
I had this exact issue on a Hyundai that was not dual-zone and it still ended up being something with an actuator door, flap, etc. It was under warranty so I didn't pay too much attention but it was curious that one side went out and it was a single zone system. Not sure if it has any relevance to Ram and your situation.not dual zone