Zorin
Member
Roy,
Don't bother with Mopar. Dealerships are independent franchises, and as such, Mopar won't and honestly CAN'T do anything for you on this basis.
Call your insurance company, file a claim, give them every single solitary DROPLET of information you have, and tell them to have their legal counsel contact the dealership to get this resolved.
Assuming we have enough of your side of the story to make a reasonable assumption, this is basically what we're working with -
1. Truck goes to dealer for fuel system recall work.
2. Truck self-immolates in under 50 miles.
3. Fuel system on said truck was last tended to by said dealership.
Is this basically correct?
You should also be talking to the dealership, and the service advisor you spoke with and letting them know, hey, my truck burned to a crisp directly after you worked on the fuel system. You need to get back with me, and have your general liability insurer get with me on this.
As a former shop owner, this is WHY THE SHOP HAS LIABILITY INSURANCE. In case we total or burn your car down!
Tim
Don't bother with Mopar. Dealerships are independent franchises, and as such, Mopar won't and honestly CAN'T do anything for you on this basis.
Call your insurance company, file a claim, give them every single solitary DROPLET of information you have, and tell them to have their legal counsel contact the dealership to get this resolved.
Assuming we have enough of your side of the story to make a reasonable assumption, this is basically what we're working with -
1. Truck goes to dealer for fuel system recall work.
2. Truck self-immolates in under 50 miles.
3. Fuel system on said truck was last tended to by said dealership.
Is this basically correct?
You should also be talking to the dealership, and the service advisor you spoke with and letting them know, hey, my truck burned to a crisp directly after you worked on the fuel system. You need to get back with me, and have your general liability insurer get with me on this.
As a former shop owner, this is WHY THE SHOP HAS LIABILITY INSURANCE. In case we total or burn your car down!
Tim