2019 Ram 1500 Defective from the Factory

[Johnny P]

Hi Johnny P,
We're so glad that you're enjoying your new truck. We are truly that you've been having these troubles though. Please feel free to send us a private message if you would like any additional assistance while your truck is at the dealer.
Lydia
Ram Social Care Specialist

Hi Ramcares,Currently it looks like the Dealer has found a second leak ..After They Fix the Leak can Dodge Line X the undercarriage focusing on the Firewall area and the common Wheel wells Rust Areas. I dont wanna complain about Making Payments for a truck I dont hv Rather then Request Dodge makes a payment I rather have a complete Line X underbody Spray this should Remedy the issues and Costs roughly the same as one payment...Maybe Dodge should Line X all the 5th Gens and they wouldn't have water issues !!! Or better yet stop producing these trucks till the Welds and Known Defects are rectified...I Bought my Truck what Happens in a few years? Looks like Dodge is gonna have their Hsnds full with this issue as several people have private messaged me with the same issues and asked me to private message them about the remedy and outcome..Thank you

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[Rbohno]

Possibly, Ive owned three 4th gens and none had any issues whistling.

I am on my fourth 4th gen and never had a whistle.

 

[Firebird]

I am on my fourth 4th gen and never had a whistle.

Same here, 8 of the 4th gens for me, and no whistles

 

[barr0208]

In October 2019 I leased a new Ram 1500 Big Horn Crew Cab from Buckeye Ram in Shelby OH. After the first time driving the truck on the highway I noticed a whistle noise coming from the HVAC system (less than 500 miles and 2 weeks old.) Buckeye picked up the truck and said it was a mirror noise and resolved the issue. Immediately after getting the truck back, the noise started again. On November 20, 2019 Buckeye once again picked up the truck for this issue along with a check engine light, moaning in the rear brakes and a clunk in the floor. They kept the truck for more than 4 weeks and were unable to resolve the whistle noise. They resealed the windshield, adjusted the mirrors, checked the HVAC system and instake system and hired an outside wind specialist. Ram customer support was also involved and provided 2 months of lease payments due to me not having my truck. I received the truck back (after the dealership put on over 350 miles in 4 weeks.) The check engine light immediately came one and the whistle was not able to be resolved per the service manager.

Ram customer support sent my case to review to replace the vehicle and it was denied. I now am supposed to work with a third party to resolved the issue.

Since day 1 I have asked to swap out the truck for the SAME exact truck with the SAME exact payment. I am not gaining anything from this swap except no WHISTLE sound.

Any thoughts on next steps? I currently have 32 lease payments left and the truck is defective after 5 weeks of service.

oct 2019 is not here yet lol

 

[aidmyaim]

Same here, 8 of the 4th gens for me, and no whistles

My truck was whistling on the highway this weekend....


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[Johnny P]

They had my truck for over 2 months with a water leak finally fixed it but I started Lemon Law prior to it being fixed ..N.J.Law is 3 attempts or 30 days .The Lawyer called last week and said Ram is trying to Deny the Lemon Law and offer cash back and if I take the Cash I'm stuck with the truck and cannot Lemon Law the truck if any issues arise. The Lawyer said Ram is clearly in Violation but rather Drag it out in court which they eventually will Loose but it will take 8 or more months. Still waiting for the cash offer numbers..Customer svc was Decent but whoever's making the Buyback Decision's is a *******..

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