Kinetix
Junior Member
I have a 1500 Ram Rebel with 21k miles and two days ago, I did an over the air update and after the update, the driver cluster screen went blank and will not turn on. Tried resetting system and also disconnecting battery, but no dice. I took it to the dealer today and they said the limited warranty expired 7 days ago in the truck. They quoted me $1300 to fix screen that broke due to FCA software update… anyone else have this failure? Seems extremely suspect that right after the 3 year mark on the vehicle, the screen goes dead. I’ve had it with FCA, had nothing but problems with my last Grand Cherokee and FCA customer care has been a nightmare to deal with.
Honestly for a 65k truck, the fact that the quality on the tech is this bad is extremely concerning. It is mind blowing that they will not cover the cost of this, there has to be some sort of recall for this. Would love to know if anyone else had this problem.
Honestly for a 65k truck, the fact that the quality on the tech is this bad is extremely concerning. It is mind blowing that they will not cover the cost of this, there has to be some sort of recall for this. Would love to know if anyone else had this problem.