By-passing the stock ram IBC, with the tekonsha on my 3500 made all the difference in the world.
RAM years before 2015, the ITBM worked fantastically. Beginning with 2015 production they broke it, many complaints on the various RAM forums. The complaints were so numerous, the smart folks at Tekonsha designed and release a Prodigy cable that plugged into the ITBM connector. It affected those pulling heavy, mostly above 10,000 pounds. The big issue was the ITBM backed off trailer braking when the travel speed fell below 30MPH. In November of 2016, a flash for the ITBM and the ABS was released that corrected the ITBM so it would perform as expected.
I don't understand RAM's reasons for the operational design change. I wrote them and did receive answers but the answers were ambiguous and non-descriptive. I can tell you from my look into the ITBM issue back in 2015, RAM changed the period of the PMW trailer brake signal out to 250 milliseconds. Compare that to the Prodigy's at 5 milliseconds. What that means is the Prodigy can send a tight group of on/off signals to the brakes than the ITBM but that is a double-edged sword, I'll come back to this. Think about the mechanics of the trailer brakes, at least the shoe brakes which is what I have. The brake controller pulses energy to the brake magnet, this causes the brake shoes to move. The mechanical action of the shoes is much much slower than the magnet energizing and de-energizing. This provides faster control over the brake shoes.
Back in 2015 I installed my Prodigy P2 so I could stop. After RAM updated my truck I removed the Prodigy. This exposure gave me a good opportunity to feel the difference in both brake controllers. The double-edged sword I mentioned, the ITBM is much more refined than the Prodigy, this doesn't make the Prodigy a bad performer, it isn't. It simply means the ITBM has access to the vehicle's dynamic data allowing the ITBM more precise control of the trailer brakes.
Sorry for the long post, your trailer stopping experiences paralleled mine when I bought my 2015 3500. This is the first I've heard of trailer braking issues since the 2015 issues. I hope they didn't break the brakes again. One more thing, dealers are completely clueless on how to test or troubleshoot the ITBM's output. Ask me how I know
