- Sep 8, 2023
- Reaction score
- Ram Year
- 6.4 Hemi
I have a 2022 Ram 2500 with the same issue. Screen locks up etc.I have a brand new 2022 Dodge Laramie GT Night Edition. The 12" Uconnect screen only works about 50% of the time. Usually in very hot weather or after driving for 20 minutes the screen becomes unresponsive. I can't press any buttons on the touch screen. Sometimes the screen will go completely black. The only way to get it working is a hard reset or sometimes just turning the truck off and back on. I have brought the truck in twice to the dealership but they can't find any fault codes. I showed them multiple videos I have taken showing how it doesn't work properly. Dodge refused to replace since the dealership can't replicate the problem. Every time I bring the truck in, the dealership has it for 3-4 days and says the same thing. It is a giant hassle. I wouldn't bring in a truck that worked properly. I feel like the only thing that will work is for them to replace it completely. What are my options. Has anyone else had this same issue and got a resolution?
I took it in to the dealer and their first response was that it is caused by Iphones!
Really?!?! Has anyone else heard of this? They are going to run diags on the system